GetApp permet à des professionnels comme vous de découvrir des logiciels métiers et de choisir l'outil qui leur correspond. Notre service est gratuit, car ce sont les éditeurs de logiciels qui nous rétribuent s'ils augmentent leur trafic web et génèrent des prospects grâce à notre site. Notre objectif est de vous aider à trouver le bon outil en vous fournissant une liste de tous les éditeurs de logiciels, lesquels peuvent présenter les fonctionnalités de leurs solutions et recueillir les avis d'utilisateurs. Grâce à nos listes complètes, aux avis émis par des utilisateurs authentiques, à nos fiches d'évaluation des logiciels, à nos comparateurs de produits et à nos articles, vous serez en mesure de prendre des décisions mieux éclairées et de choisir le bon logiciel.
EHS Management is a web-based software for environment, health, and safety that optimizes business performance and enables regulatory compliance for companies
En savoir plus sur Intelex
Le Service Cloud, la solution service client de Salesforce, vous permet d'offrir un service client d'excellence, à tout moment et depuis n'importe quel terminal.
Vous pouvez l'intégrer directement dans vos applications et produits et offrir un support multicanal facile d'accès pour tous vos clients.
En savoir plus sur Salesforce Service Cloud
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts
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Jira Service Desk is service management software that connects IT to your business through fast, accountable resolution of customer requests.Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user...
En savoir plus sur Jira Service Desk
Freshservice est un service d'assistance IT basé dans le cloud qui permet aux administrateurs informatiques de suivre et gérer les actifs.
En savoir plus sur Freshservice ServiceDesk
Zoho Projects est un outil freemium, modulaire, de projet et de collaboration pour les équipes au sein d'organisations de toutes tailles. Gérer des tâches, des documents, des calendriers et plus.
En savoir plus sur Zoho Projects
Centre de services, centre multisociétés et centre de services ITSM/ITIL
Trois produits vous sont proposés pour gérer le support client d'entreprises de toute taille.
1) Logiciel helpdesk multicanal.
2) Assistance satellite (service d'assistance multi-entreprises).
3) Logiciel pour centres de services (prêt ITIL/ITSM).
En savoir plus sur Vision Helpdesk
ServiceDesk Plus de ManageEngine est un logiciel helpdesk et un outil de gestion des ressources destiné aux petites, moyennes et grandes entreprises pour gérer et dépanner leurs demandes informatiques
En savoir plus sur ManageEngine ServiceDesk Plus
Instabug offre une communication entre les applications mobiles et les utilisateurs via les rapports de bogues et de crashs et les commentaires des utilisateurs
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Logiciel d'assistance et de facturation pour les entreprises de services informatiques
SolarWinds MSP Manager est un service d'assistance et de facturation basé sur le web pour les entreprises de services informatiques avec des apps mobiles natives pour l'accès mobile des techniciens aux cas d'assistance.
En savoir plus sur SolarWinds MSP Manager
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features
En savoir plus sur ServiceWise
TeamSupport is built for business to business customer support. Tired of losing visibility of your customers or not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Distress Index help you manage tickets at multiple levels to decrease support costs...
En savoir plus sur TeamSupport.com
JIRA Software est un outil de gestion de projet pour qui permet de développer, suivre, planifier et livrer des projets ou logiciels.
Accessible depuis votre mobile, ou bureau, communiquez avec votre équipe en temps réel, à tout moment: flexible et personnalisable à l'infini, il s'adapte à tous vos besoins.
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Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations
En savoir plus sur i-Sight
All-in-one alert management for IT management tools
AlarmsOne is a SaaS-based IT alert management tool that integrates with all IT management applications so that all IT alerts can be managed in one console
En savoir plus sur ManageEngine AlarmsOne
Remote monitoring & management for managed service providers
Naverisk is a remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in
En savoir plus sur Naverisk
Logiciel tout-en-un de collaboration et de gestion de projets
Le logiciel en ligne Wrike est une solution de collaboration et de gestion de projets. Il rend le travail de collaborateurs, même éloignés, plus rapide et plus profilé. Ce système unique et flexible aide à garder toutes vos équipes à jour sur l'avancée des travaux. Cette solution intelligente vous aidera à gagner du temps et effectuer plus de...
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Test management, bug tracking & requirements management tool
ReQtest is a cloud-based test management tool for testing teams which supports advanced bug tracking, test management and requirement management technology, and provides end-to-end project management, visual bug reporting, plus JIRA integration
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Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity.
The fully integrated service desk...
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Freshdesk est un service d'assistance à la clientèle sur Cloud hautement personnalisable qui vous permet d'optimiser la satisfaction-client grâce à un système efficace de gestion de tickets, d'automatisation des tâches, de synchronisation de vos équipes
En savoir plus sur Freshdesk
When your company requires better software testing methodologies, there are a lot of choices in the marketplace. However, if you want the best in software application testing, there is only one solution.
SpiraTest® delivers the features, performance and speed to make the software testing life cycle more productive and efficient that using any...
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ITIL Service Management, CMDB, Change & Asset Management
SupaTools is fully integrated ITSM solution based on ITIL principles, which can be deployed as SaaS or on premise, supporting Windows and Linux O/S.
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Resolver's corporate security solutions encompass incident management and reporting, investigations and case management, command center, and ESRM.
En savoir plus sur Resolver
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device.
Gain valuable insight
With all the functionality you need in one place you’ll have...
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Product development, ALM, ITSM, Customer Support, Project Management and CRM
VisionFlow is a very flexible web-based software suite with modules for Issue Tracking, Help Desk, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow is powerful and offers extensive functionality but is easy to use and flexible at the same time. It supports any project management...
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Social coding & collaborative development platform
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code
Bitbucket is the Git solution for professional teams
Collaborate on code with inline comments and code review. Manage and share your Git repositories to build and ship software, as a team. Built-in continuous integration, testing and delivery.
Zendesk est une application vous permettant de gérer votre service client dans le Cloud, qui s'intègre de façon transparente à l'ensemble de vos canaux de support, notamment e-mail, web, chat, et les réseaux sociaux.
Full-stack bug and issue tracking for web and mobile apps
High performance error tracking software built for web and mobile application developers within small to large organizations to efficiently find and fix bugs
osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain...
Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!
Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board.
Your team will stay on target with Tracker's continuous, automatic prediction of milestone...
Kayako is the unified customer service platform . With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences.
Open source web-based bug tracking system, written in PHP
MantisBT is an open source, bug and issue tracking software written in PHP, and under GNU protocol, facilitating the collaboration of team members and clients
PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...
The easiest way to build your own apps without code.
QuickBase is the easiest IT-trusted platform for building customized business apps with no coding required. Business users get the fast solutions they need, while IT gets the security and control it demands. No wonder more than half of the Fortune 100 relies on QuickBase to get more done. Every day.
FogBugz makes it simple to track your projects. It focuses your team on what needs to be done, and brings schedules back into reality. Capture your tasks, features, and customer requests in a central location, bringing clarity to your development effort.
Software developers need time to work on our code without distractions and interruptions,...
Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.
Usersnap is the #1 bug tracking tool for your browser.
Usersnap creates screenshots of the current browser content. It helps you to communicate effectively about issues and share feedback between developers, customers and everyone involved in a web project.
Usersnap is the #1 bug tracking and feedback tool for every web project.
Simplton does away with "critical","high","medium",etc. priorities that plague the current crop of bug and issue trackers and introduces a fresh new bubble up/down concept for ranking. This app will finally get your team off of email once and for all.
Logiciel de gestion du service client et du support.
La suite de produits Tracker de PhaseWare est la première solution logicielle de service client et de support pour ceux qui recherchent la configurabilité. Les principales fonctionnalités comprennent : des flux de travail visuels, des règles métier automatisées, des outils de reporting performants et des outils de gestion de la performance. Le...
VictorOps is an incident management platform that enables teams to collaboratively prepare, react, and recover from IT and DevOps incidents in real-time.
Plateforme d'assistance et d'éducation des clients en libre-service
Elevio propose des outils de support client en libre-service à la demande, notamment la gestion de base de connaissances, l'aide contextuelle intégrée, l'intégration des canaux de support et bien plus.
Yodiz is a simple but comprehensive agile tool with visual boards for Sprints, Releases, Backlog, Epics and Issue management. It has powerful reporting dashboards.
ServiceNow Express is a cloud-based automated IT service management solution for small and midsize businesses, offering a customer self-service portal, and more
Création de site web, de boutique en ligne & de blog
Wix est une application permettant à tout type d'entreprise de construire son site gratuitement et sans notion de programmation, et de créer des e-boutiques.
PractiTest is an Innovative end-to-end QA and test management tool that is easy and affordable, yet flexible and methodological. PractiTest is a technology and methodology leader in the field of Application Life Management (ALM), providing its customers with the best in class system to meet their Testing and QA needs.
Project management & collaboration software With Agile
If you manage projects for a digital agency, use Binfire to collaborate with your team members, contractors and customers. It helps you to plan, track and coordinate several projects at one time using a Tasks, Gantt charts, interactive whiteboard and dashboard to view daily tasks. Binfire brings all tools needed by your team to finish projects...
Project Drive is a web based project management software. Our project management tool has been built with flexibility in mind.
Project Drive can be customized to your exact needs and will grow with your company. Its is the foremost tool for increasing collaboration and communication through all phases of your projects.
Project Drive offers,...
EthicsPoint is an incident management platform for managing complaint programs from investigation through to resolution in a consistent & customizable workflow
Issue tracking software for help desk and customer service
100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device.
Vivantio Pro is flexible, reliable, trusted service management software.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more
Planbox Work offers a powerful and easy to use work and project management tool for everyone in your organization. Collaborate, prioritize, plan, manage and track your work, your way.
Solution intégrée de gestion de services d'affaires (BSM)
C2 ATOM est un logiciel ITSM (gestion de serviceS TI) conçu pour les organisations cherchant à fournir une livraison de service raffinée et de qualité.
Service desk software with self-service web portal support
IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals
Bontq is a web based bug & issue tracking system. It allows you to manage projects and track bugs very easy because of its clean and user-friendly interface. The essential part of Bontq is it's Desktop Client. Using Desktop Client's functionality you can Capture Screenshots, Record Videos and attach them right to your items.
Business Process Automation and Document Management
Chronos Workflow Platform automates and streamlines repeat business processes into a traceable, reportable web-based system that increases efficiency by generating sustainable savings in time and resources.
Cloud or Client Server edition
Process Optimization – eliminates or reduces redundant paperwork for a ROI to outperform your...
iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.
Elementool has a 10 year track record of helping some of the world's largest companies save time and money on IT projects. We’ve seen savings of up to 40% on project costs, by implementing our Application Lifecycle Management solutions. Learn more on how to make these solutions work for your company by visiting our website.
Helpdesk, service desk and customer support software
Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in.
HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops.
HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and...
Complete Project Management & Collaboration Software with Unmatched Performance
ZilicusPM helps you manage entire lifecycle of project with advance task scheduling, risk management, issue tracker, document management, timesheet tracking and other collaboration features using intuitive interface.
ZilicusPM redefines ease of use of online project management software with comprehensive features and desktop like performance. It...
Make it simple for your team and clients to leave feedback.
Share, comment and track in three clicks. Stop flipping between browsers, spreadsheets and emails trying to keep track of feedback during website development. Leave feedback, alert people when something needs to get fixed and do it all in one place, on your website.
Comindwork - free Gantt, workflows and to-dos; fully customizable.
Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing.
Comindwork SaaS improves the knowledge work productivity in projects performed by...
Multi-channel Customer support & Help Desk software-FREE PLAN
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,...
Project Insight is a project management software company dedicated to helping teams Work Better Together™ for over 15 years. As an industry leader, PI® specializes in developing web-based project management software for teams of all sizes. Project Insight is used by IT, professional services, product development and many more industry leaders...
Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected.
Elementool Issue Tracking is a web-based issue tracker that allows your team to track issues/bugs collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money.
Issue Tracking's robust life cycle management ensures that no issues or bugs fall through the cracks. It allows...
VIZOR is a powerful system for delivering full IT asset management with integrated and optional asset management, helpdesk and software asset management.
Marker.io is a visual bug tracking tool which enables users to capture & report visual bugs, ideas & tasks in Jira, Trello, GitHub, Gitlab, Asana, & more
Logiciel de formulaires mobiles destiné à l'inspection, aux audits et aux vérifications de sécurité
Form.com est une solution d'automatisation de formulaires basée sur le web qui permet la création de formulaires personnalisés, le déploiement de formulaires et la gestion des données collectées dans les formulaires
Online help desk & customer support software built by Wix
Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system, & more
ITRP provides IT service management in the cloud with free self service. ITRP covers all the core ITIL processes and makes it easy to maintain your service catalog.
What makes ITRP unique is its ability to track not only the SLAs of the services you provide, but also the SLAs of the services you obtain from external service providers.
With ITRP...
Issue ticketing & field service management software for SMEs
Serfy.io is a maintenance service platform with the aim of empowering field service companies to get and manage tasks from their clients, staff or partners
IT Incident Software is a web-based IT helpdesk management solution that enables organizations to resolve requests by tracking assets and automating workflows
Effective Clould-based Issue Tracking for Professional Teams.
AdminiTrack is a highly effective, easy-to-use, high performance, hosted Issue and Task Tracking Application designed specifically for professional project teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets corporate project teams focus on identifying issues and tasks and ensuring they get resolved....
Issue management software for demanding development projects
Helix IM, a module within Perforce's Helix ALM suite, supports the issue management and reporting of development defects, tasks and change / feature requests
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