---
description: Page 4 - Logiciels pour support client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 4 - Logiciels pour support client - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software) > [Page 4](https://www.getapp.fr/directory/562/customer-support/software?page=4)

# Logiciels pour support client

Canonical: https://www.getapp.fr/directory/562/customer-support/software

Page : 4/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/562/customer-support/software?page=3)\
Suivant: [Page suivante](https://www.getapp.fr/directory/562/customer-support/software?page=5)

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## Produits

1. [Sparkcentral](https://www.getapp.fr/software/142087/sparkcentral) — 4.2/5 (15 reviews) — Plateforme de service client pour la messagerie asynchrone
2. [ManageEngine SupportCenter Plus](https://www.getapp.fr/software/90406/manageengine-supportcenter-plus) — 4.3/5 (14 reviews) — Support client basé sur le web.
3. [C2](https://www.getapp.fr/software/100352/c2-atom) — 4.3/5 (14 reviews) — La meilleure plateforme ITSM
4. [Capacity](https://www.getapp.fr/software/129319/capacity) — 4.5/5 (14 reviews) — Solution de gestion des connaissances basée sur l'intelligence artificielle
5. [Fin](https://www.getapp.fr/software/2082142/fin) — 4.6/5 (14 reviews) — Agent cloud optimisé par IA pour le service client
6. [RingCentral Engage Digital](https://www.getapp.fr/software/113275/dimelo-digital) — 4.8/5 (13 reviews) — Outil de gestion unifié pour les conversations de service client
7. [LeadDesk](https://www.getapp.fr/software/129651/leaddesk) — 4.8/5 (13 reviews) — Centre d'appels pour les ventes à gros volume et le service client
8. [Surfly](https://www.getapp.fr/software/2055632/surfly) — 4.7/5 (13 reviews) — Une technologie de conavigation et de collaboration
9. [Enghouse eKMS](https://www.getapp.fr/software/90465/smartsupport) — 4.2/5 (12 reviews) — Plateforme de gestion de bases de connaissances internes et externes et de forums.
10. [InfoServ](https://www.getapp.fr/software/104931/infoserv) — 4.9/5 (12 reviews) — CRM basé sur le cloud pour les équipes de marketing et de vente
11. [easiware](https://www.getapp.fr/software/2070579/easiware) — 4.6/5 (12 reviews) — Le logiciel de gestion de la relation client pour les petites et grandes entreprises
12. [Answerbase](https://www.getapp.fr/software/10135/answerbase) — 4.7/5 (11 reviews) — Répondre aux besoins d'informations de vos clients et de votre entreprise
13. [Spotler Engage](https://www.getapp.fr/software/119619/obi-engage) — 4.5/5 (11 reviews) — Gestion des réseaux sociaux pour l'engagement et le service client
14. [Helpfruit](https://www.getapp.fr/software/2046565/faq-bot) — 4.6/5 (11 reviews) — Optez pour une solution de FAQ incroyable pour le service client.
15. [Forethought](https://www.getapp.fr/software/2056046/forethought) — 4.5/5 (11 reviews) — Plateforme d'IA conversationnelle pour le commerce de détail et d'autres secteurs
16. [Richpanel](https://www.getapp.fr/software/108891/ecommerce-crm) — 4.9/5 (10 reviews) — Plateforme de données client pour le commerce de détail
17. [RenewityRMA](https://www.getapp.fr/software/129219/renewityrma) — 4.9/5 (10 reviews) — Une solution de gestion des retours et de suivi des services produit
18. [Help Lightning](https://www.getapp.fr/software/2032751/help-lightning) — 5.0/5 (10 reviews) — Logiciel collaboratif à distance avec outils d'interaction virtuelle
19. [LiveCaller](https://www.getapp.fr/software/2038703/livecaller) — 4.8/5 (10 reviews) — Logiciel de chat en direct et de customer communications management
20. [CoSupport AI](https://www.getapp.fr/software/2073083/cosupport-ai) — 5.0/5 (10 reviews) — Un copilote s’appuyant sur l’IA générative conçu pour la croissance du support client.
21. [Velaro](https://www.getapp.fr/software/105929/velaro) — 3.9/5 (9 reviews) — Logiciel de chat en direct d'entreprise
22. [Prompt.io](https://www.getapp.fr/software/108665/chatbox) — 4.0/5 (9 reviews) — Communication client par SMS, Facebook Messenger et chat en direct
23. [Surfboard](https://www.getapp.fr/software/2063472/surfboard) — 4.6/5 (9 reviews) — Simplifiez la planification de l'équipe d'assistance.
24. [Pypestream](https://www.getapp.fr/software/164943/pypestream) — 4.8/5 (8 reviews) — Une plateforme cloud de messagerie et d'IA conversationnelle
25. [Helprace](https://www.getapp.fr/software/102373/helprace) — 4.7/5 (7 reviews) — Service d'assistance, base de connaissances et communauté

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Page : 4/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/562/customer-support/software?page=3)\
Suivant: [Page suivante](https://www.getapp.fr/directory/562/customer-support/software?page=5)

## Catégories connexes

- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/562/customer-support/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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