---
description: Logiciels pour support client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels pour support client - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software)

# Logiciels pour support client

Canonical: https://www.getapp.fr/directory/562/customer-support/software

Page : 1/7\
Suivant: [Page suivante](https://www.getapp.fr/directory/562/customer-support/software?page=2)

-----

## Produits

1. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4094 reviews) — Le support client rapide et efficace
2. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
3. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
4. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
5. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (850 reviews) — Logiciel pour support client B2B
6. [Talkdesk](https://www.getapp.fr/software/100659/talkdesk) — 4.5/5 (734 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
7. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (707 reviews) — Gestion de la réputation en ligne
8. [Lime Connect](https://www.getapp.fr/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Aidez vos clients quand c'est important, où c'est important.
9. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
10. [NiCE CXone](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
11. [Smartsupp live chat](https://www.getapp.fr/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
12. [Front](https://www.getapp.fr/software/102177/front) — 4.5/5 (291 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
13. [Genesys Cloud CX](https://www.getapp.fr/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Centre de contact omnicanal dans le Cloud
14. [Yonyx](https://www.getapp.fr/software/91207/agi-self-service) — 4.7/5 (259 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
15. [Help Scout](https://www.getapp.fr/software/90462/help-scout) — 4.6/5 (226 reviews) — Service d'assistance hébergé dans le web conçu pour une meilleure expérience client
16. [Tempo Timesheets](https://www.getapp.fr/software/120439/tempo) — 4.4/5 (226 reviews) — Logiciel de gestion du temps pour Jira
17. [Issuetrak](https://www.getapp.fr/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
18. [HelpCrunch](https://www.getapp.fr/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Chat en direct, automatisation des e-mails et helpdesk pour le support et les ventes
19. [Zight](https://www.getapp.fr/software/90987/cloudapp) — 4.6/5 (185 reviews) — Partager des fichiers rapidement.
20. [Vivantio](https://www.getapp.fr/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
21. [Kayako](https://www.getapp.fr/software/8789/kayako) — 4.0/5 (176 reviews) — Plateforme de service client unifiée
22. [Freshchat](https://www.getapp.fr/software/106095/freshchat) — 4.2/5 (173 reviews) — Logiciel de chat en ligne pour la messagerie moderne
23. [Hiver](https://www.getapp.fr/software/20502/hiver) — 4.7/5 (148 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
24. [Lime CRM](https://www.getapp.fr/software/2038799/lime) — 4.3/5 (145 reviews) — Un CRM visuel et convivial adapté à vos besoins
25. [Gladly](https://www.getapp.fr/software/106673/gladly) — 4.8/5 (140 reviews) — Gladly est une plateforme de service client basée sur le cloud.

-----

Page : 1/7\
Suivant: [Page suivante](https://www.getapp.fr/directory/562/customer-support/software?page=2)

## Catégories connexes

- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/562/customer-support/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/562/customer-support/software> |
| de-AT | <https://www.getapp.at/directory/562/customer-support/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-support/> |
| en-AE | <https://www.getapp.ae/directory/562/customer-support/software> |
| en-AU | <https://www.getapp.com.au/directory/562/customer-support/software> |
| en-CA | <https://www.getapp.ca/directory/562/customer-support/software> |
| en-GB | <https://www.getapp.co.uk/directory/562/customer-support/software> |
| en-IE | <https://www.getapp.ie/directory/562/customer-support/software> |
| en-NZ | <https://www.getapp.co.nz/directory/562/customer-support/software> |
| en-SG | <https://www.getapp.sg/directory/562/customer-support/software> |
| en-ZA | <https://www.getapp.za.com/directory/562/customer-support/software> |
| es | <https://www.getapp.es/directory/562/customer-support/software> |
| es-CL | <https://www.getapp.cl/directory/562/customer-support/software> |
| es-CO | <https://www.getapp.com.co/directory/562/customer-support/software> |
| es-MX | <https://www.getapp.com.mx/directory/562/customer-support/software> |
| fr | <https://www.getapp.fr/directory/562/customer-support/software> |
| fr-BE | <https://fr.getapp.be/directory/562/customer-support/software> |
| fr-CA | <https://fr.getapp.ca/directory/562/customer-support/software> |
| nl | <https://www.getapp.nl/directory/562/customer-support/software> |
| nl-BE | <https://www.getapp.be/directory/562/customer-support/software> |
| pt | <https://www.getapp.com.br/directory/562/customer-support/software> |
| pt-PT | <https://www.getapp.pt/directory/562/customer-support/software> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.fr/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@type":"WebSite","@id":"https://www.getapp.fr/#website","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels pour support client","description":"Logiciels pour support client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://www.getapp.fr/directory/562/customer-support/software","about":{"@id":"https://www.getapp.fr/directory/562/customer-support/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/562/customer-support/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.fr/directory/562/customer-support/software#webpage","isPartOf":{"@id":"https://www.getapp.fr/#website"},"mainEntity":{"@id":"https://www.getapp.fr/directory/562/customer-support/software#itemlist"},"inLanguage":"fr","publisher":{"@id":"https://www.getapp.fr/#organization"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.fr/directory/562/customer-support/software#breadcrumblist","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels pour support client","position":2,"item":"https://www.getapp.fr/directory/562/customer-support/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Logiciels pour support client - Meilleurs outils 2026 | GetApp France","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.fr/directory/562/customer-support/software#itemlist","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.fr/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.fr/software/10317/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":3,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.fr/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.fr/software/91301/liveagent","@type":"ListItem"},{"name":"TeamSupport","position":5,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.fr/software/8670/teamsupport","@type":"ListItem"},{"name":"Talkdesk","position":6,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.getapp.fr/software/100659/talkdesk","@type":"ListItem"},{"name":"Birdeye","position":7,"image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.getapp.fr/software/112535/birdeye","@type":"ListItem"},{"name":"Lime Connect","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.getapp.fr/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.fr/software/105081/tidio-chat","@type":"ListItem"},{"name":"NiCE CXone","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.fr/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Smartsupp live chat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.getapp.fr/software/101363/smartsupp-live-chat","@type":"ListItem"},{"name":"Front","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.fr/software/102177/front","@type":"ListItem"},{"name":"Genesys Cloud CX","position":13,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.fr/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Yonyx","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.getapp.fr/software/91207/agi-self-service","@type":"ListItem"},{"name":"Help Scout","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.fr/software/90462/help-scout","@type":"ListItem"},{"name":"Tempo Timesheets","position":16,"image":"https://images.g2crowd.com/uploads/product/image/52de9bb3c5f8c35ffe2a984cf042b985/tempo-timesheets-2026-09-29.svg","url":"https://www.getapp.fr/software/120439/tempo","@type":"ListItem"},{"name":"Issuetrak","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.fr/software/101433/issuetrak","@type":"ListItem"},{"name":"HelpCrunch","position":18,"image":"https://images.g2crowd.com/uploads/product/image/3f92f8be3c222b8c1d1022b253b472fe/helpcrunch.png","url":"https://www.getapp.fr/software/110489/helpcrunch","@type":"ListItem"},{"name":"Zight","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/712bff43-24d1-4cb5-8e01-39b18f5992a2.png","url":"https://www.getapp.fr/software/90987/cloudapp","@type":"ListItem"},{"name":"Vivantio","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bdeaf79a-72f1-476a-a4f2-eab5cc2e764c.jpeg","url":"https://www.getapp.fr/software/91516/vivantio","@type":"ListItem"},{"name":"Kayako","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6536be83-a240-48b4-9fd3-1c7af757f0f2.png","url":"https://www.getapp.fr/software/8789/kayako","@type":"ListItem"},{"name":"Freshchat","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.fr/software/106095/freshchat","@type":"ListItem"},{"name":"Hiver","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.getapp.fr/software/20502/hiver","@type":"ListItem"},{"name":"Lime CRM","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/731d58ba-0f80-443c-8f03-653e225d0449.png","url":"https://www.getapp.fr/software/2038799/lime","@type":"ListItem"},{"name":"Gladly","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.fr/software/106673/gladly","@type":"ListItem"}],"numberOfItems":25}
</script>