---
description: Logiciels pour support client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels pour support client - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software)

# Logiciels pour support client

Canonical: https://www.getapp.fr/directory/562/customer-support/software

Page : 1/6\
Suivant: [Page suivante](https://www.getapp.fr/directory/562/customer-support/software?page=2)

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## Produits

1. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
3. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Logiciel d'assistance à la clientèle
4. [SparrowDesk](https://www.getapp.fr/software/2083140/sparrowdesk) (0 reviews) — Service d'assistance optimisé par IA pour le support client
5. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
6. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
7. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
8. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (702 reviews) — Gestion de la réputation en ligne
9. [Lime Connect](https://www.getapp.fr/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
10. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
11. [CXone Mpower](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
12. [Smartsupp live chat](https://www.getapp.fr/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — Discussion en direct gratuite avec enregistrement des visiteurs et nombre illimité d'agents.
13. [Front](https://www.getapp.fr/software/102177/front) — 4.5/5 (286 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
14. [Yonyx](https://www.getapp.fr/software/91207/agi-self-service) — 4.7/5 (256 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision
15. [Help Scout](https://www.getapp.fr/software/90462/help-scout) — 4.6/5 (225 reviews) — Service d'assistance hébergé dans le web conçu pour une meilleure expérience client
16. [Tempo Timesheets](https://www.getapp.fr/software/120439/tempo) — 4.3/5 (222 reviews) — Logiciel de gestion du temps pour Jira
17. [Issuetrak](https://www.getapp.fr/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
18. [HelpCrunch](https://www.getapp.fr/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Chat en direct, automatisation des e-mails et helpdesk pour le support et les ventes
19. [Zight](https://www.getapp.fr/software/90987/cloudapp) — 4.6/5 (185 reviews) — Partager des fichiers rapidement.
20. [Vivantio](https://www.getapp.fr/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
21. [Kayako](https://www.getapp.fr/software/8789/kayako) — 4.0/5 (174 reviews) — Plateforme de service client unifiée
22. [Hiver](https://www.getapp.fr/software/20502/hiver) — 4.7/5 (146 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
23. [TenFold](https://www.getapp.fr/software/104701/tenfold-sales-dialer) — 4.7/5 (143 reviews) — De meilleures conversations avec les clients
24. [UJET](https://www.getapp.fr/software/110527/ujet) — 4.6/5 (140 reviews) — Plateforme d'interaction et de support client avec intégration CRM
25. [Gladly](https://www.getapp.fr/software/106673/gladly) — 4.8/5 (139 reviews) — Gladly est une plateforme de service client basée sur le cloud.

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Suivant: [Page suivante](https://www.getapp.fr/directory/562/customer-support/software?page=2)

## Catégories connexes

- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/562/customer-support/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/562/customer-support/software> |
| de-AT | <https://www.getapp.at/directory/562/customer-support/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-support/> |
| en-AE | <https://www.getapp.ae/directory/562/customer-support/software> |
| en-AU | <https://www.getapp.com.au/directory/562/customer-support/software> |
| en-CA | <https://www.getapp.ca/directory/562/customer-support/software> |
| en-GB | <https://www.getapp.co.uk/directory/562/customer-support/software> |
| en-IE | <https://www.getapp.ie/directory/562/customer-support/software> |
| en-NZ | <https://www.getapp.co.nz/directory/562/customer-support/software> |
| en-SG | <https://www.getapp.sg/directory/562/customer-support/software> |
| en-ZA | <https://www.getapp.za.com/directory/562/customer-support/software> |
| es | <https://www.getapp.es/directory/562/customer-support/software> |
| es-CL | <https://www.getapp.cl/directory/562/customer-support/software> |
| es-CO | <https://www.getapp.com.co/directory/562/customer-support/software> |
| es-MX | <https://www.getapp.com.mx/directory/562/customer-support/software> |
| fr | <https://www.getapp.fr/directory/562/customer-support/software> |
| fr-BE | <https://fr.getapp.be/directory/562/customer-support/software> |
| fr-CA | <https://fr.getapp.ca/directory/562/customer-support/software> |
| nl | <https://www.getapp.nl/directory/562/customer-support/software> |
| nl-BE | <https://www.getapp.be/directory/562/customer-support/software> |
| pt | <https://www.getapp.com.br/directory/562/customer-support/software> |
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