---
description: Logiciels de chat - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de chat - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)

# Logiciels de chat

Canonical: https://www.getapp.fr/directory/561/live-chat/software

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## Produits

1. [HubSpot CRM](https://www.getapp.fr/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) — Tout ce dont vous avez besoin pour vendre dans une suite intégrée.
2. [Social Intents](https://www.getapp.fr/software/2044311/social-intents) — 4.7/5 (10 reviews) — Logiciel de chat en direct basé sur le web pour Microsoft Teams et Slack
3. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
4. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Logiciel d'assistance à la clientèle
5. [SparrowDesk](https://www.getapp.fr/software/2083140/sparrowdesk) (0 reviews) — Service d'assistance optimisé par IA pour le support client
6. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24046 reviews) — Logiciel de collaboration et de communication
7. [WhatsApp](https://www.getapp.fr/software/2035411/whatsapp) — 4.7/5 (16297 reviews) — Un logiciel de customer communications management en temps réel
8. [Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3042 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
9. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
10. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
11. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1715 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
12. [Text Request](https://www.getapp.fr/software/2051851/text-request) — 4.6/5 (1193 reviews) — Stimulez l’engagement client
13. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
14. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
15. [Nextiva](https://www.getapp.fr/software/91289/nextiva) — 4.6/5 (914 reviews) — Simplifier les communications commerciales.
16. [EngageBay CRM](https://www.getapp.fr/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
17. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
18. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Offrez un service client d'excellence
19. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (702 reviews) — Gestion de la réputation en ligne
20. [Weave](https://www.getapp.fr/software/121867/weave) — 4.3/5 (668 reviews) — Un logiciel cloud de communication d'équipe
21. [Lime Connect](https://www.getapp.fr/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Aidez vos clients quand c'est important, où c'est important.
22. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
23. [Podium](https://www.getapp.fr/software/109297/podium) — 4.3/5 (522 reviews) — Gestion des avis, logiciel de réputation, opinion et chat web
24. [Olark](https://www.getapp.fr/software/90861/olark) — 4.5/5 (471 reviews) — Des clients plus satisfaits communiquent en direct avec Olark.
25. [3CX](https://www.getapp.fr/software/103409/3cx) — 4.4/5 (465 reviews) — Système de communication 3CX. Applis web, Android \& iOS

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## Catégories connexes

- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels de chatbots](https://www.getapp.fr/directory/2795/chatbot/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/561/live-chat/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/561/live-chat/software> |
| de-AT | <https://www.getapp.at/directory/561/live-chat/software> |
| en | <https://www.getapp.com/customer-service-support-software/live-chat/> |
| en-AE | <https://www.getapp.ae/directory/561/live-chat/software> |
| en-AU | <https://www.getapp.com.au/directory/561/live-chat/software> |
| en-CA | <https://www.getapp.ca/directory/561/live-chat/software> |
| en-GB | <https://www.getapp.co.uk/directory/561/live-chat/software> |
| en-IE | <https://www.getapp.ie/directory/561/live-chat/software> |
| en-NZ | <https://www.getapp.co.nz/directory/561/live-chat/software> |
| en-SG | <https://www.getapp.sg/directory/561/live-chat/software> |
| en-ZA | <https://www.getapp.za.com/directory/561/live-chat/software> |
| es | <https://www.getapp.es/directory/561/live-chat/software> |
| es-CL | <https://www.getapp.cl/directory/561/live-chat/software> |
| es-CO | <https://www.getapp.com.co/directory/561/live-chat/software> |
| es-MX | <https://www.getapp.com.mx/directory/561/live-chat/software> |
| fr | <https://www.getapp.fr/directory/561/live-chat/software> |
| fr-BE | <https://fr.getapp.be/directory/561/live-chat/software> |
| fr-CA | <https://fr.getapp.ca/directory/561/live-chat/software> |
| nl | <https://www.getapp.nl/directory/561/live-chat/software> |
| nl-BE | <https://www.getapp.be/directory/561/live-chat/software> |
| pt | <https://www.getapp.com.br/directory/561/live-chat/software> |
| pt-PT | <https://www.getapp.pt/directory/561/live-chat/software> |

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