---
description: AI Agents for Customer Support - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AI Agents for Customer Support - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [AI Agents for Customer Support](https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software)

# AI Agents for Customer Support

Canonical: https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software

Page : 1/3\
Suivant: [Page suivante](https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software?page=2)

-----

## Produits

1. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
2. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
4. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (850 reviews) — Logiciel pour support client B2B
5. [Talkdesk](https://www.getapp.fr/software/100659/talkdesk) — 4.5/5 (734 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
6. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
7. [NiCE CXone](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
8. [Five9](https://www.getapp.fr/software/91276/five9) — 4.2/5 (487 reviews) — Logiciel cloud pour centre d'appels et call center
9. [Aircall](https://www.getapp.fr/software/100333/aircall) — 4.2/5 (466 reviews) — La téléphonie cloud d'entreprise.
10. [Genesis Chiropractic Software](https://www.getapp.fr/software/113071/genesis-chiropractic-software) — 4.5/5 (310 reviews) — Logiciel de dossier médical partagé chiropratique et de facturation des assurances
11. [ContactPigeon](https://www.getapp.fr/software/110577/contactpigeon) — 5.0/5 (308 reviews) — marketing automation
12. [Front](https://www.getapp.fr/software/102177/front) — 4.5/5 (291 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
13. [Genesys Cloud CX](https://www.getapp.fr/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Centre de contact omnicanal dans le Cloud
14. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (225 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
15. [HelpCrunch](https://www.getapp.fr/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Chat en direct, automatisation des e-mails et helpdesk pour le support et les ventes
16. [HubSpot Service Hub](https://www.getapp.fr/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
17. [Freshchat](https://www.getapp.fr/software/106095/freshchat) — 4.2/5 (173 reviews) — Logiciel de chat en ligne pour la messagerie moderne
18. [Gladly](https://www.getapp.fr/software/106673/gladly) — 4.8/5 (140 reviews) — Gladly est une plateforme de service client basée sur le cloud.
19. [Gorgias](https://www.getapp.fr/software/124359/gorgias) — 4.6/5 (135 reviews) — Solution d'assistance et de service client
20. [Comm100](https://www.getapp.fr/software/91198/comm100-live-chat) — 4.7/5 (108 reviews) — Conversations réelles en temps réel.
21. [Shelf](https://www.getapp.fr/software/109661/shelf) — 4.8/5 (106 reviews) — Automatisation des connaissances pour votre personnel à distance
22. [Zingtree](https://www.getapp.fr/software/103425/zingtree) — 4.4/5 (95 reviews) — Construisez votre propre dépanneur de type question-réponse
23. [My AskAI](https://www.getapp.fr/software/2067762/my-askai) — 4.5/5 (82 reviews) — Créez un chatbot personnalisé par IA (ChatGPT) en quelques minutes, sans programmation.
24. [Kustomer](https://www.getapp.fr/software/109551/kustomer) — 4.7/5 (80 reviews) — Un CRM intelligent pour le service client
25. [Health Cloud](https://www.getapp.fr/software/109415/health-cloud) — 4.4/5 (71 reviews) — Logiciel sur le cloud pour la gestion de la relation avec les patients

-----

Page : 1/3\
Suivant: [Page suivante](https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software?page=2)

## Catégories connexes

- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/5025/ai-agents-for-customer-support/software> |
| de-AT | <https://www.getapp.at/directory/5025/ai-agents-for-customer-support/software> |
| en | <https://www.getapp.com/all-software/ai-agents-for-customer-support/> |
| en-AE | <https://www.getapp.ae/directory/5025/ai-agents-for-customer-support/software> |
| en-AU | <https://www.getapp.com.au/directory/5025/ai-agents-for-customer-support/software> |
| en-CA | <https://www.getapp.ca/directory/5025/ai-agents-for-customer-support/software> |
| en-GB | <https://www.getapp.co.uk/directory/5025/ai-agents-for-customer-support/software> |
| en-IE | <https://www.getapp.ie/directory/5025/ai-agents-for-customer-support/software> |
| en-NZ | <https://www.getapp.co.nz/directory/5025/ai-agents-for-customer-support/software> |
| en-SG | <https://www.getapp.sg/directory/5025/ai-agents-for-customer-support/software> |
| en-ZA | <https://www.getapp.za.com/directory/5025/ai-agents-for-customer-support/software> |
| es | <https://www.getapp.es/directory/5025/ai-agents-for-customer-support/software> |
| es-CL | <https://www.getapp.cl/directory/5025/ai-agents-for-customer-support/software> |
| es-CO | <https://www.getapp.com.co/directory/5025/ai-agents-for-customer-support/software> |
| es-MX | <https://www.getapp.com.mx/directory/5025/ai-agents-for-customer-support/software> |
| fr | <https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software> |
| fr-BE | <https://fr.getapp.be/directory/5025/ai-agents-for-customer-support/software> |
| fr-CA | <https://fr.getapp.ca/directory/5025/ai-agents-for-customer-support/software> |
| nl | <https://www.getapp.nl/directory/5025/ai-agents-for-customer-support/software> |
| nl-BE | <https://www.getapp.be/directory/5025/ai-agents-for-customer-support/software> |
| pt | <https://www.getapp.com.br/directory/5025/ai-agents-for-customer-support/software> |
| pt-PT | <https://www.getapp.pt/directory/5025/ai-agents-for-customer-support/software> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.fr/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@id":"https://www.getapp.fr/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"AI Agents for Customer Support","description":"AI Agents for Customer Support - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software","about":{"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#breadcrumblist"},"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.fr/#website"},"inLanguage":"fr","publisher":{"@id":"https://www.getapp.fr/#organization"},"mainEntity":{"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#itemlist"}},{"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"AI Agents for Customer Support - Meilleurs outils 2026 | GetApp France","@context":"https://schema.org","@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.fr/software/10317/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.fr/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.fr/software/91301/liveagent","@type":"ListItem"},{"name":"TeamSupport","position":4,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.fr/software/8670/teamsupport","@type":"ListItem"},{"name":"Talkdesk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.getapp.fr/software/100659/talkdesk","@type":"ListItem"},{"name":"Tidio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.fr/software/105081/tidio-chat","@type":"ListItem"},{"name":"NiCE CXone","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.fr/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Five9","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.fr/software/91276/five9","@type":"ListItem"},{"name":"Aircall","position":9,"image":"https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png","url":"https://www.getapp.fr/software/100333/aircall","@type":"ListItem"},{"name":"Genesis Chiropractic Software","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65d4eecc-c3ff-485f-8b7d-61c7eeef8c4a.png","url":"https://www.getapp.fr/software/113071/genesis-chiropractic-software","@type":"ListItem"},{"name":"ContactPigeon","position":11,"image":"https://images.g2crowd.com/uploads/product/image/faaec41428484038e1f87810e471406b/contactpigeon.png","url":"https://www.getapp.fr/software/110577/contactpigeon","@type":"ListItem"},{"name":"Front","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.fr/software/102177/front","@type":"ListItem"},{"name":"Genesys Cloud CX","position":13,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.fr/software/104597/genesys-cloud","@type":"ListItem"},{"name":"JustCall","position":14,"image":"https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png","url":"https://www.getapp.fr/software/2047760/justcall","@type":"ListItem"},{"name":"HelpCrunch","position":15,"image":"https://images.g2crowd.com/uploads/product/image/3f92f8be3c222b8c1d1022b253b472fe/helpcrunch.png","url":"https://www.getapp.fr/software/110489/helpcrunch","@type":"ListItem"},{"name":"HubSpot Service Hub","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.fr/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Freshchat","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.fr/software/106095/freshchat","@type":"ListItem"},{"name":"Gladly","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.fr/software/106673/gladly","@type":"ListItem"},{"name":"Gorgias","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bc741c7-b864-4fea-b3e4-b763409d072e.png","url":"https://www.getapp.fr/software/124359/gorgias","@type":"ListItem"},{"name":"Comm100","position":20,"image":"https://images.g2crowd.com/uploads/product/image/2fe533f5662adac589c8c65295cadbe1/comm100-network-corporation-comm100.png","url":"https://www.getapp.fr/software/91198/comm100-live-chat","@type":"ListItem"},{"name":"Shelf","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03487fc8-e047-4c5b-9eea-766ead00c213.png","url":"https://www.getapp.fr/software/109661/shelf","@type":"ListItem"},{"name":"Zingtree","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1efc025f-5f36-49a5-a02d-fdb2b79affe2.png","url":"https://www.getapp.fr/software/103425/zingtree","@type":"ListItem"},{"name":"My AskAI","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f27d75b-5418-47fd-88dc-4fe38fc8def1.png","url":"https://www.getapp.fr/software/2067762/my-askai","@type":"ListItem"},{"name":"Kustomer","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.getapp.fr/software/109551/kustomer","@type":"ListItem"},{"name":"Health Cloud","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e707b7d-1625-4687-beb0-d7b74bc84700.png","url":"https://www.getapp.fr/software/109415/health-cloud","@type":"ListItem"}],"numberOfItems":25}
</script>
