---
description: AI Agents for Customer Support - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AI Agents for Customer Support - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [AI Agents for Customer Support](https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software)

# AI Agents for Customer Support

Canonical: https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software

-----

## Produits

1. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Logiciel d'assistance à la clientèle
2. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2214 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [Talkdesk](https://www.getapp.fr/software/100659/talkdesk) — 4.5/5 (733 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
4. [Aircall](https://www.getapp.fr/software/100333/aircall) — 4.2/5 (465 reviews) — La téléphonie cloud d'entreprise.
5. [Front](https://www.getapp.fr/software/102177/front) — 4.5/5 (288 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
6. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (225 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
7. [HubSpot Service Hub](https://www.getapp.fr/software/119575/hubspot-service-hub) — 4.4/5 (191 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
8. [Shelf](https://www.getapp.fr/software/109661/shelf) — 4.8/5 (106 reviews) — Automatisation des connaissances pour votre personnel à distance
9. [8x8 Contact Center](https://www.getapp.fr/software/107107/contactnow) — 4.3/5 (47 reviews) — Solution de centre d'appels
10. [Fin](https://www.getapp.fr/software/2082142/fin) — 4.6/5 (18 reviews) — Agent cloud optimisé par IA pour le service client
11. [REVE Chat](https://www.getapp.fr/software/105587/reve-chat) — 4.2/5 (16 reviews) — Logiciel de support en ligne (chat) en direct multicanaux pour interagir sur un site web.

## Catégories connexes

- [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software)
- [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software)
- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/5025/ai-agents-for-customer-support/software> |
| de-AT | <https://www.getapp.at/directory/5025/ai-agents-for-customer-support/software> |
| en | <https://www.getapp.com/all-software/ai-agents-for-customer-support/> |
| en-AE | <https://www.getapp.ae/directory/5025/ai-agents-for-customer-support/software> |
| en-AU | <https://www.getapp.com.au/directory/5025/ai-agents-for-customer-support/software> |
| en-CA | <https://www.getapp.ca/directory/5025/ai-agents-for-customer-support/software> |
| en-GB | <https://www.getapp.co.uk/directory/5025/ai-agents-for-customer-support/software> |
| en-IE | <https://www.getapp.ie/directory/5025/ai-agents-for-customer-support/software> |
| en-NZ | <https://www.getapp.co.nz/directory/5025/ai-agents-for-customer-support/software> |
| en-SG | <https://www.getapp.sg/directory/5025/ai-agents-for-customer-support/software> |
| en-ZA | <https://www.getapp.za.com/directory/5025/ai-agents-for-customer-support/software> |
| es | <https://www.getapp.es/directory/5025/ai-agents-for-customer-support/software> |
| es-CL | <https://www.getapp.cl/directory/5025/ai-agents-for-customer-support/software> |
| es-CO | <https://www.getapp.com.co/directory/5025/ai-agents-for-customer-support/software> |
| es-MX | <https://www.getapp.com.mx/directory/5025/ai-agents-for-customer-support/software> |
| fr | <https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software> |
| fr-BE | <https://fr.getapp.be/directory/5025/ai-agents-for-customer-support/software> |
| fr-CA | <https://fr.getapp.ca/directory/5025/ai-agents-for-customer-support/software> |
| nl | <https://www.getapp.nl/directory/5025/ai-agents-for-customer-support/software> |
| nl-BE | <https://www.getapp.be/directory/5025/ai-agents-for-customer-support/software> |
| pt | <https://www.getapp.com.br/directory/5025/ai-agents-for-customer-support/software> |
| pt-PT | <https://www.getapp.pt/directory/5025/ai-agents-for-customer-support/software> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.fr/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@type":"WebSite","@id":"https://www.getapp.fr/#website","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"AI Agents for Customer Support","description":"AI Agents for Customer Support - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software","about":{"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#webpage","mainEntity":{"@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#itemlist"},"publisher":{"@id":"https://www.getapp.fr/#organization"},"inLanguage":"fr","isPartOf":{"@id":"https://www.getapp.fr/#website"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#breadcrumblist","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"AI Agents for Customer Support - Meilleurs outils 2026 | GetApp France","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.fr/software/10317/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.fr/software/10036/zoho-desk","@type":"ListItem"},{"name":"Talkdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72ec2bfb-5f9c-4760-a4db-4091d12e1d3f.png","url":"https://www.getapp.fr/software/100659/talkdesk","@type":"ListItem"},{"name":"Aircall","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.getapp.fr/software/100333/aircall","@type":"ListItem"},{"name":"Front","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.fr/software/102177/front","@type":"ListItem"},{"name":"JustCall","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.getapp.fr/software/2047760/justcall","@type":"ListItem"},{"name":"HubSpot Service Hub","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.fr/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Shelf","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03487fc8-e047-4c5b-9eea-766ead00c213.png","url":"https://www.getapp.fr/software/109661/shelf","@type":"ListItem"},{"name":"8x8 Contact Center","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a27fc768-64f1-48a3-8493-f965ae5a81aa.png","url":"https://www.getapp.fr/software/107107/contactnow","@type":"ListItem"},{"name":"Fin","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/975bf4a5-19a6-4c38-bb6d-cfe351cb8d43.png","url":"https://www.getapp.fr/software/2082142/fin","@type":"ListItem"},{"name":"REVE Chat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/423a2442-ffcf-4dbc-9014-3fbd191d0fb6.png","url":"https://www.getapp.fr/software/105587/reve-chat","@type":"ListItem"}],"numberOfItems":11}
</script>