---
description: AI Agents for Customer Support gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AI Agents for Customer Support - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [AI Agents for Customer Support gratuits](https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software)

# AI Agents for Customer Support

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## Produits

1. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Logiciel d'assistance à la clientèle
2. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
3. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1789 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
4. [Talkdesk](https://www.getapp.fr/software/100659/talkdesk) — 4.5/5 (734 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
5. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
6. [NiCE CXone](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
7. [Aircall](https://www.getapp.fr/software/100333/aircall) — 4.2/5 (466 reviews) — La téléphonie cloud d'entreprise.
8. [Front](https://www.getapp.fr/software/102177/front) — 4.5/5 (291 reviews) — Logiciel de messagerie et boîte de réception partagée pour les équipes
9. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (225 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
10. [HelpCrunch](https://www.getapp.fr/software/110489/helpcrunch) — 4.8/5 (195 reviews) — Chat en direct, automatisation des e-mails et helpdesk pour le support et les ventes
11. [HubSpot Service Hub](https://www.getapp.fr/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
12. [Freshchat](https://www.getapp.fr/software/106095/freshchat) — 4.2/5 (173 reviews) — Logiciel de chat en ligne pour la messagerie moderne
13. [Gorgias](https://www.getapp.fr/software/124359/gorgias) — 4.6/5 (135 reviews) — Solution d'assistance et de service client
14. [Comm100](https://www.getapp.fr/software/91198/comm100-live-chat) — 4.7/5 (108 reviews) — Conversations réelles en temps réel.
15. [Shelf](https://www.getapp.fr/software/109661/shelf) — 4.8/5 (106 reviews) — Automatisation des connaissances pour votre personnel à distance
16. [Zingtree](https://www.getapp.fr/software/103425/zingtree) — 4.4/5 (95 reviews) — Construisez votre propre dépanneur de type question-réponse
17. [My AskAI](https://www.getapp.fr/software/2067762/my-askai) — 4.5/5 (82 reviews) — Créez un chatbot personnalisé par IA (ChatGPT) en quelques minutes, sans programmation.
18. [Health Cloud](https://www.getapp.fr/software/109415/health-cloud) — 4.4/5 (71 reviews) — Logiciel sur le cloud pour la gestion de la relation avec les patients
19. [Customerly](https://www.getapp.fr/software/113889/customerly) — 4.5/5 (70 reviews) — Logiciel de cycle de vie clients pour l'assistance, l'automatisation, etc.
20. [Call Center Studio](https://www.getapp.fr/software/2037283/alotech) — 4.5/5 (47 reviews) — Logiciel cloud de gestion de call center
21. [LivePerson](https://www.getapp.fr/software/944/conversational-cloud) — 4.3/5 (41 reviews) — Fournisseur de solutions Live Chat, Messaging et Bots.
22. [INSIDE](https://www.getapp.fr/software/111117/inside) — 4.6/5 (41 reviews) — Plateforme d'engagement client de canal visuel et omnicanal
23. [Haptik](https://www.getapp.fr/software/155519/chatbots) — 4.4/5 (41 reviews) — Outil d'IA conversationnelle avec traitement du langage naturel
24. [Quiq](https://www.getapp.fr/software/109689/quiq-messaging) — 4.5/5 (37 reviews) — Une solution de messagerie professionnelle : SMS, Facebook Messenger, Kik et Chat.
25. [Botpress](https://www.getapp.fr/software/2047766/botpress) — 4.5/5 (37 reviews) — Plateforme d'IA conversationnelle sur site pour la création de chatbots

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## Catégories connexes

- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software)
- [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Logiciels de chatbots](https://www.getapp.fr/directory/2795/chatbot/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/5025/ai-agents-for-customer-support/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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