---
description: Logiciels de gestion du personnel pour call center gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion du personnel pour call center - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion du personnel pour call center gratuits](https://www.getapp.fr/directory/3707/call-center-workforce-management/software)

# Logiciels de gestion du personnel pour call center

Canonical: https://www.getapp.fr/directory/3707/call-center-workforce-management/software

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## Produits

1. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5818 reviews) — Logiciel ERP
2. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (989 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
3. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Offrez un service client d'excellence
4. [NiCE CXone](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center
5. [Kixie PowerCall](https://www.getapp.fr/software/104961/kixie) — 4.6/5 (293 reviews) — Le moyen le plus rapide de passer davantage d'appels de vente.
6. [RingCX](https://www.getapp.fr/software/105435/ringcentral-contact-centre) — 4.2/5 (254 reviews) — Il s'agit la solution collaborative de call center du secteur.
7. [Insightful](https://www.getapp.fr/software/101651/workpuls) — 4.8/5 (162 reviews) — Logiciel de surveillance des salariés et application de gestion du temps
8. [ZIWO](https://www.getapp.fr/software/131291/ziwo) — 4.7/5 (108 reviews) — Outil de centre d'appels basé sur API avec agents virtuels et réels.
9. [Sprinklr](https://www.getapp.fr/software/100180/sprinklr) — 4.3/5 (90 reviews) — Gestion des réseaux sociaux, analyse sociale et planification stratégique
10. [TCN](https://www.getapp.fr/software/115551/tcn) — 4.5/5 (57 reviews) — Une solution cloud pour call center.
11. [Call Center Studio](https://www.getapp.fr/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Logiciel cloud de gestion de call center
12. [BroadVoice Cloud PBX](https://www.getapp.fr/software/103377/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — Solution PBX cloud pour les PME
13. [Ytel](https://www.getapp.fr/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Logiciel de centre d'appels sortants primé (assistance 24h/24, 7j/7 aux États-Unis)
14. [RingCentral Engage Voice](https://www.getapp.fr/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Logiciel de centre d'appels sortants pour les entreprises de toutes tailles
15. [OXON](https://www.getapp.fr/software/106377/oxon) — 4.9/5 (14 reviews) — Logiciel de gestion de centre d'appels sur le cloud
16. [LeadDesk](https://www.getapp.fr/software/129651/leaddesk) — 4.8/5 (13 reviews) — Centre d'appels pour les ventes à gros volume et le service client
17. [CallAI](https://www.getapp.fr/software/2068364/callai) — 4.7/5 (7 reviews) — Plateforme d'analyse des appels basée sur l'IA
18. [Servetel](https://www.getapp.fr/software/130627/servetel) — 3.4/5 (5 reviews) — Une solution de gestion de la communication

## Catégories connexes

- [Logiciels de predictive dialer](https://www.getapp.fr/directory/849/predictive-dialer/software)
- [Logiciels de VoIP](https://www.getapp.fr/directory/107/voip/software)
- [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software)
- [Logiciels d'enregistrement des appels](https://www.getapp.fr/directory/935/call-recording/software)
- [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/3707/call-center-workforce-management/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

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