---
description: Logiciels de gestion du personnel pour call center gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion du personnel pour call center - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion du personnel pour call center gratuits](https://www.getapp.fr/directory/3707/call-center-workforce-management/software)

# Logiciels de gestion du personnel pour call center

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## Produits

1. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5860 reviews) — Logiciel ERP
2. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
3. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
4. [Talkdesk](https://www.getapp.fr/software/100659/talkdesk) — 4.5/5 (734 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
5. [NiCE CXone](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
6. [Guesty Lite](https://www.getapp.fr/software/111047/your-porter-app) — 4.7/5 (548 reviews) — Gérer une entreprise de location n'est pas chose aisée. Guesty vous facilite la tâche.
7. [Salesforce Platform](https://www.getapp.fr/software/91487/app-cloud) — 4.4/5 (407 reviews) — Développez vos applications métiers
8. [Kixie PowerCall & SMS](https://www.getapp.fr/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — Le moyen le plus rapide de passer davantage d'appels de vente.
9. [RingCX](https://www.getapp.fr/software/105435/ringcentral-contact-center) — 4.2/5 (263 reviews) — Il s'agit la solution collaborative de call center du secteur.
10. [Insightful](https://www.getapp.fr/software/101651/Insightful) — 4.8/5 (253 reviews) — Logiciel de surveillance des salariés et application de gestion du temps
11. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (225 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
12. [ZIWO](https://www.getapp.fr/software/131291/ziwo) — 4.6/5 (110 reviews) — Outil de centre d'appels basé sur API avec agents virtuels et réels.
13. [Amazon Connect](https://www.getapp.fr/software/2057092/amazon-connect) — 4.5/5 (96 reviews) — Solution de centre d'appels omnicanal évolutive
14. [CxEngage](https://www.getapp.fr/software/111735/lifesize) — 4.4/5 (91 reviews) — Plateforme de conférence vidéo, audio et web
15. [TCN](https://www.getapp.fr/software/115551/tcn) — 4.5/5 (59 reviews) — Une solution cloud pour call center.
16. [Call Center Studio](https://www.getapp.fr/software/2037283/alotech) — 4.5/5 (47 reviews) — Logiciel cloud de gestion de call center
17. [BroadVoice Cloud PBX](https://www.getapp.fr/software/103377/cloud-pbx) — 4.4/5 (30 reviews) — Solution PBX cloud pour les PME
18. [Ytel](https://www.getapp.fr/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Logiciel de centre d'appels sortants primé (assistance 24h/24, 7j/7 aux États-Unis)
19. [RingCentral Engage Voice](https://www.getapp.fr/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Logiciel de centre d'appels sortants pour les entreprises de toutes tailles
20. [Zendesk WFM](https://www.getapp.fr/software/2051179/tymeshift) — 4.8/5 (19 reviews) — Logiciel WFM pour Zendesk
21. [Intradiem](https://www.getapp.fr/software/129075/intradiem-contact-center-rpa) — 4.4/5 (16 reviews) — Solution d'automatisation de la main-d'œuvre pour optimiser les opérations
22. [OXON](https://www.getapp.fr/software/106377/oxon) — 4.9/5 (14 reviews) — Logiciel de gestion de centre d'appels sur le cloud
23. [Universal Knowledge](https://www.getapp.fr/software/105247/kps-knowledge-management-software) — 4.6/5 (13 reviews) — Produit de gestion des connaissances multisolutions
24. [LeadDesk](https://www.getapp.fr/software/129651/leaddesk) — 4.8/5 (13 reviews) — Centre d'appels pour les ventes à gros volume et le service client
25. [CallFinder](https://www.getapp.fr/software/130939/callfinder) — 4.7/5 (12 reviews) — Outil d'analyse vocale pour les petites et moyennes entreprises

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## Catégories connexes

- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels d'enregistrement des appels](https://www.getapp.fr/directory/935/call-recording/software)
- [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software)
- [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software)
- [Logiciels de numérotation automatique](https://www.getapp.fr/directory/1067/auto-dialer/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/3707/call-center-workforce-management/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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