---
description: Logiciels de gestion du personnel pour call center pour Windows - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de gestion du personnel pour call center pour Windows - Meilleurs outils et éditeurs de logiciels | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion du personnel pour call center pour Windows](https://www.getapp.fr/directory/3707/call-center-workforce-management/software)

# Logiciels de gestion du personnel pour call center

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## Produits

1. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5860 reviews) — Logiciel ERP
2. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
3. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
4. [Talkdesk](https://www.getapp.fr/software/100659/talkdesk) — 4.5/5 (734 reviews) — C'est le premier logiciel pour centre d'appels basé sur le cloud au monde.
5. [NiCE CXone](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
6. [Kixie PowerCall & SMS](https://www.getapp.fr/software/104961/kixie-powercall) — 4.6/5 (295 reviews) — Le moyen le plus rapide de passer davantage d'appels de vente.
7. [Genesys Cloud CX](https://www.getapp.fr/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Centre de contact omnicanal dans le Cloud
8. [RingCX](https://www.getapp.fr/software/105435/ringcentral-contact-center) — 4.2/5 (263 reviews) — Il s'agit la solution collaborative de call center du secteur.
9. [Calabrio ONE](https://www.getapp.fr/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews) — Un logiciel complet de gestion des performances pour les centres d'appels
10. [Insightful](https://www.getapp.fr/software/101651/Insightful) — 4.8/5 (253 reviews) — Logiciel de surveillance des salariés et application de gestion du temps
11. [Aspect Workforce](https://www.getapp.fr/software/106735/alvaria) — 4.2/5 (251 reviews) — Gestion des effectifs sur site, hébergée ou dans le cloud
12. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (225 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
13. [ZIWO](https://www.getapp.fr/software/131291/ziwo) — 4.6/5 (110 reviews) — Outil de centre d'appels basé sur API avec agents virtuels et réels.
14. [Amazon Connect](https://www.getapp.fr/software/2057092/amazon-connect) — 4.5/5 (96 reviews) — Solution de centre d'appels omnicanal évolutive
15. [CxEngage](https://www.getapp.fr/software/111735/lifesize) — 4.4/5 (91 reviews) — Plateforme de conférence vidéo, audio et web
16. [Assembled](https://www.getapp.fr/software/2058183/assembled) — 4.7/5 (85 reviews) — Une plateforme de gestion du personnel
17. [Sharpen](https://www.getapp.fr/software/101875/sharpen) — 4.4/5 (48 reviews) — Plateforme de centre d'appels dans le cloud
18. [8x8 Contact Center](https://www.getapp.fr/software/107107/contactnow) — 4.3/5 (47 reviews) — Solution de centre d'appels
19. [BroadVoice Cloud PBX](https://www.getapp.fr/software/103377/cloud-pbx) — 4.4/5 (30 reviews) — Solution PBX cloud pour les PME
20. [Ytel](https://www.getapp.fr/software/104729/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Logiciel de centre d'appels sortants primé (assistance 24h/24, 7j/7 aux États-Unis)
21. [RingCentral Engage Voice](https://www.getapp.fr/software/121023/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Logiciel de centre d'appels sortants pour les entreprises de toutes tailles
22. [Enghouse Contact Center](https://www.getapp.fr/software/2051028/enghouse-contact-center) — 4.5/5 (21 reviews) — Plateforme de centre d'appels basée sur le cloud
23. [Verint Workforce Management](https://www.getapp.fr/software/101567/verint-workforce-management) — 4.2/5 (19 reviews) — Gestion du personnel pour les prestataires de service client
24. [Intradiem](https://www.getapp.fr/software/129075/intradiem-contact-center-rpa) — 4.4/5 (16 reviews) — Solution d'automatisation de la main-d'œuvre pour optimiser les opérations
25. [LeadDesk](https://www.getapp.fr/software/129651/leaddesk) — 4.8/5 (13 reviews) — Centre d'appels pour les ventes à gros volume et le service client

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## Catégories connexes

- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels d'enregistrement des appels](https://www.getapp.fr/directory/935/call-recording/software)
- [Logiciels de téléphonie](https://www.getapp.fr/directory/294/telephony/software)
- [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software)
- [Logiciels de numérotation automatique](https://www.getapp.fr/directory/1067/auto-dialer/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/3707/call-center-workforce-management/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

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