---
description: Page 2 - Outils ITSM - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 2 - Outils ITSM - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software) > [Page 2](https://www.getapp.fr/directory/292/it-service-management-itsm/software?page=2)

# Outils ITSM

Canonical: https://www.getapp.fr/directory/292/it-service-management-itsm/software

Page : 2/5\
Précédent: [Page précédente](https://www.getapp.fr/directory/292/it-service-management-itsm/software)\
Suivant: [Page suivante](https://www.getapp.fr/directory/292/it-service-management-itsm/software?page=3)

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## Produits

1. [Action1](https://www.getapp.fr/software/2048001/action1-rmm) — 4.9/5 (237 reviews) — Plateforme de gestion des correctifs basée sur les risques.
2. [ManageEngine ServiceDesk Plus](https://www.getapp.fr/software/20521/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — Logiciel helpdesk - cloud et sur site
3. [Tempo Timesheets](https://www.getapp.fr/software/120439/tempo) — 4.3/5 (223 reviews) — Logiciel de gestion du temps pour Jira
4. [PagerDuty](https://www.getapp.fr/software/91574/pagerduty) — 4.6/5 (219 reviews) — Logiciel de gestion des incidents et de performance des opérations
5. [LogMeIn Resolve](https://www.getapp.fr/software/2055969/goto-resolve) — 4.4/5 (214 reviews) — Logiciel d'assistance informatique tout-en-un
6. [Kaseya VSA](https://www.getapp.fr/software/91114/kaseya-vsa) — 4.0/5 (206 reviews) — Logiciel de gestion de systèmes informatiques
7. [Issuetrak](https://www.getapp.fr/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
8. [N-central](https://www.getapp.fr/software/1999255/solarwinds-n-central) — 4.1/5 (195 reviews) — Un logiciel RMM (Remote Monitoring and Management) installé et hébergé pour les MSP (Managed Services Provider)
9. [N-sight RMM](https://www.getapp.fr/software/109249/solarwinds-msp-rmm) — 4.3/5 (194 reviews) — Plateforme de surveillance à distance et de gestion
10. [Vivantio](https://www.getapp.fr/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
11. [Kayako](https://www.getapp.fr/software/8789/kayako) — 4.0/5 (174 reviews) — Plateforme de service client unifiée
12. [Cherwell Service Management](https://www.getapp.fr/software/104591/cherwell-service-managemt) — 4.3/5 (166 reviews) — Solution de gestion de services informatiques personnalisable
13. [LogMeIn Rescue](https://www.getapp.fr/software/91045/logmein-rescue) — 4.6/5 (163 reviews) — Assistance à distance pour les services d'assistance, les call centers et les organisations
14. [Autotask PSA](https://www.getapp.fr/software/10348/autotask-psa) — 4.3/5 (155 reviews) — Plateforme logicielle de gestion informatique
15. [OpsGenie](https://www.getapp.fr/software/103249/opsgenie) — 4.6/5 (154 reviews) — Service d'alerte et de gestion des incidents pour les équipes de devops
16. [TeamDynamix](https://www.getapp.fr/software/2059330/teamdynamix-itsm-ppm) — 4.4/5 (150 reviews) — Plateforme de gestion des services informatiques
17. [Syncro](https://www.getapp.fr/software/2047491/syncro) — 4.6/5 (147 reviews) — Plateforme RMM et PSA unifiée
18. [Hiver](https://www.getapp.fr/software/20502/hiver) — 4.7/5 (146 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
19. [xMatters](https://www.getapp.fr/software/105573/xmatters) — 4.6/5 (141 reviews) — Plateforme interactive d'alertes informatiques pour les grandes entreprises
20. [BOSSDesk](https://www.getapp.fr/software/120371/boss-solutions-suite) — 4.6/5 (139 reviews) — BOSS Solutions, un leader dans le domaine des logiciels d'assistance
21. [Web Help Desk](https://www.getapp.fr/software/102041/web-help-desk) — 4.1/5 (123 reviews) — Gestion des ressources et des connaissances informatiques.
22. [BMC Helix ITSM](https://www.getapp.fr/software/2048245/bmc-helix-itsm) — 4.1/5 (115 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
23. [TOPdesk](https://www.getapp.fr/software/111785/topdesk) — 4.4/5 (110 reviews) — La plateforme de gestion des services qui facilite la vie
24. [InvGate Service Management](https://www.getapp.fr/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
25. [monday service](https://www.getapp.fr/software/2079989/monday-service) — 4.6/5 (108 reviews) — Solution de service client et d'assistance

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Page : 2/5\
Précédent: [Page précédente](https://www.getapp.fr/directory/292/it-service-management-itsm/software)\
Suivant: [Page suivante](https://www.getapp.fr/directory/292/it-service-management-itsm/software?page=3)

## Catégories connexes

- [Logiciels de gestion des ressources informatiques](https://www.getapp.fr/directory/325/it-asset-management/software)
- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de gestion des services informatiques](https://www.getapp.fr/directory/1049/it-service/software)
- [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software)
- [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/292/it-service-management-itsm/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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