---
description: Outils ITSM - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Outils ITSM - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Outils ITSM](https://www.getapp.fr/directory/292/it-service-management-itsm/software)

# Outils ITSM

Canonical: https://www.getapp.fr/directory/292/it-service-management-itsm/software

Page : 1/5\
Suivant: [Page suivante](https://www.getapp.fr/directory/292/it-service-management-itsm/software?page=2)

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## Produits

1. [NinjaOne](https://www.getapp.fr/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Automatisez les tâches IT les plus complexes avec NinjaOne
2. [Atera](https://www.getapp.fr/software/102017/atera) — 4.5/5 (446 reviews) — La meilleure solution RMM tout-en-un pour les MSP et les services IT
3. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.5/5 (685 reviews) — Centre de service IT conforme à l'ITIL
4. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
5. [Mint Service Desk](https://www.getapp.fr/software/117895/mint-service-desk) — 4.8/5 (22 reviews) — Solution de gestion du centre de service et des ressources informatiques
6. [XEOX](https://www.getapp.fr/software/2052744/xeox) — 4.5/5 (27 reviews) — Gestion et suivi à distance des infrastructures informatiques
7. [TeamViewer ONE](https://www.getapp.fr/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Assistance à distance, accès à distance et logiciel de gestion de réunions à distance.
8. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Logiciel d'assistance à la clientèle
9. [EZO](https://www.getapp.fr/software/103331/ezofficeinventory) — 4.6/5 (1543 reviews) — Logiciel de suivi et de maintenance des biens
10. [ManageEngine Endpoint Central](https://www.getapp.fr/software/103857/manageengine-desktop-central) — 4.6/5 (1497 reviews) — Logiciel de gestion des correctifs et des appareils mobiles et de bureau
11. [Zoho Assist](https://www.getapp.fr/software/9913/zoho-assist) — 4.7/5 (1375 reviews) — Assistance à distance instantanée. Accès à distance sans surveillance.
12. [GitLab](https://www.getapp.fr/software/112635/gitlab) — 4.6/5 (1215 reviews) — Gestion complète du cycle de vie de DevOps
13. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
14. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Offrez un service client d'excellence
15. [JIRA Service Management](https://www.getapp.fr/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Un centre de service extrêmement simple construit sur Jira.
16. [SolarWinds Service Desk](https://www.getapp.fr/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
17. [SysAid](https://www.getapp.fr/software/90863/sysaid) — 4.5/5 (511 reviews) — Logiciel de support client et gestion IT
18. [Supremo Remote Desktop](https://www.getapp.fr/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Solution d'assistance à distance et de gestion des postes de travail
19. [FixMe.IT](https://www.getapp.fr/software/2336/fixme-it) — 4.8/5 (389 reviews) — Un logiciel d'assistance à distance toujours opératif
20. [ServiceNow](https://www.getapp.fr/software/9156/servicenow) — 4.5/5 (344 reviews) — Solutions cloud pour les services informatiques d'entreprise
21. [IT Glue](https://www.getapp.fr/software/113707/itglue) — 4.6/5 (331 reviews) — Plateforme de gestion des documents informatiques conforme à la norme SOC 2
22. [Pipefy](https://www.getapp.fr/software/107957/pipefy) — 4.6/5 (319 reviews) — Gestion des processus métier (BPM (Business Process Management)) transversale et automatisation
23. [Pulseway](https://www.getapp.fr/software/101507/pulseway) — 4.7/5 (310 reviews) — Gestion IT
24. [ConnectWise PSA](https://www.getapp.fr/software/100721/connectwise-manage) — 4.1/5 (273 reviews) — Plateforme de gestion d'entreprise pour le secteur informatique
25. [Yonyx](https://www.getapp.fr/software/91207/agi-self-service) — 4.7/5 (256 reviews) — Guides interactifs pour le service client pilotés par l'arbre de décision

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Page : 1/5\
Suivant: [Page suivante](https://www.getapp.fr/directory/292/it-service-management-itsm/software?page=2)

## Catégories connexes

- [Logiciels de gestion des ressources informatiques](https://www.getapp.fr/directory/325/it-asset-management/software)
- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de gestion des services informatiques](https://www.getapp.fr/directory/1049/it-service/software)
- [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software)
- [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/292/it-service-management-itsm/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
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| en-AE | <https://www.getapp.ae/directory/292/it-service-management-itsm/software> |
| en-AU | <https://www.getapp.com.au/directory/292/it-service-management-itsm/software> |
| en-CA | <https://www.getapp.ca/directory/292/it-service-management-itsm/software> |
| en-GB | <https://www.getapp.co.uk/directory/292/it-service-management-itsm/software> |
| en-IE | <https://www.getapp.ie/directory/292/it-service-management-itsm/software> |
| en-NZ | <https://www.getapp.co.nz/directory/292/it-service-management-itsm/software> |
| en-SG | <https://www.getapp.sg/directory/292/it-service-management-itsm/software> |
| en-ZA | <https://www.getapp.za.com/directory/292/it-service-management-itsm/software> |
| es | <https://www.getapp.es/directory/292/it-service-management-itsm/software> |
| es-CL | <https://www.getapp.cl/directory/292/it-service-management-itsm/software> |
| es-CO | <https://www.getapp.com.co/directory/292/it-service-management-itsm/software> |
| es-MX | <https://www.getapp.com.mx/directory/292/it-service-management-itsm/software> |
| fr | <https://www.getapp.fr/directory/292/it-service-management-itsm/software> |
| fr-BE | <https://fr.getapp.be/directory/292/it-service-management-itsm/software> |
| fr-CA | <https://fr.getapp.ca/directory/292/it-service-management-itsm/software> |
| nl | <https://www.getapp.nl/directory/292/it-service-management-itsm/software> |
| nl-BE | <https://www.getapp.be/directory/292/it-service-management-itsm/software> |
| pt | <https://www.getapp.com.br/directory/292/it-service-management-itsm/software> |
| pt-PT | <https://www.getapp.pt/directory/292/it-service-management-itsm/software> |

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