---
description: Outils ITSM gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Outils ITSM - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Outils ITSM gratuits](https://www.getapp.fr/directory/292/it-service-management-itsm/software) > [Page 2](https://www.getapp.fr/directory/292/it-service-management-itsm/software?page=2)

# Outils ITSM

Canonical: https://www.getapp.fr/directory/292/it-service-management-itsm/software

Page : 2/4\
Précédent: [Page précédente](https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software)\
Suivant: [Page suivante](https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=3)

-----

## Produits

1. [Kaseya VSA](https://www.getapp.fr/software/91114/kaseya-vsa) — 4.0/5 (206 reviews) — Logiciel de gestion de systèmes informatiques
2. [Issuetrak](https://www.getapp.fr/software/101433/issuetrak) — 4.6/5 (205 reviews) — Logiciel de suivi des problèmes pour le service d'assistance et le service client
3. [N-central](https://www.getapp.fr/software/1999255/solarwinds-n-central) — 4.1/5 (195 reviews) — Un logiciel RMM (Remote Monitoring and Management) installé et hébergé pour les MSP (Managed Services Provider)
4. [N-sight RMM](https://www.getapp.fr/software/109249/solarwinds-msp-rmm) — 4.3/5 (194 reviews) — Plateforme de surveillance à distance et de gestion
5. [Vivantio](https://www.getapp.fr/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
6. [Kayako](https://www.getapp.fr/software/8789/kayako) — 4.0/5 (174 reviews) — Plateforme de service client unifiée
7. [LogMeIn Rescue](https://www.getapp.fr/software/91045/logmein-rescue) — 4.6/5 (163 reviews) — Assistance à distance pour les services d'assistance, les call centers et les organisations
8. [OpsGenie](https://www.getapp.fr/software/103249/opsgenie) — 4.6/5 (154 reviews) — Service d'alerte et de gestion des incidents pour les équipes de devops
9. [Syncro](https://www.getapp.fr/software/2047491/syncro) — 4.6/5 (147 reviews) — Plateforme RMM et PSA unifiée
10. [Hiver](https://www.getapp.fr/software/20502/hiver) — 4.7/5 (146 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
11. [xMatters](https://www.getapp.fr/software/105573/xmatters) — 4.6/5 (141 reviews) — Plateforme interactive d'alertes informatiques pour les grandes entreprises
12. [BOSSDesk](https://www.getapp.fr/software/120371/boss-solutions-suite) — 4.6/5 (139 reviews) — BOSS Solutions, un leader dans le domaine des logiciels d'assistance
13. [BMC Helix ITSM](https://www.getapp.fr/software/2048245/bmc-helix-itsm) — 4.1/5 (115 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
14. [TOPdesk](https://www.getapp.fr/software/111785/topdesk) — 4.4/5 (110 reviews) — La plateforme de gestion des services qui facilite la vie
15. [InvGate Service Management](https://www.getapp.fr/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
16. [monday service](https://www.getapp.fr/software/2079989/monday-service) — 4.6/5 (108 reviews) — Solution de service client et d'assistance
17. [Naverisk](https://www.getapp.fr/software/111597/naverisk) — 4.8/5 (97 reviews) — Surveillance à distance et gestion pour les prestataires d'infogérance
18. [BlueFolder](https://www.getapp.fr/software/102599/bluefolder) — 4.7/5 (92 reviews) — Logiciel en ligne pour votre entreprise de service
19. [HappyFox Help Desk](https://www.getapp.fr/software/90516/happyfox) — 4.6/5 (92 reviews) — Logiciel pour support client et helpdesk
20. [IBM Maximo Application Suite](https://www.getapp.fr/software/9707/maximo-as-a-service) — 4.2/5 (83 reviews) — Gestion des équipements sur le cloud
21. [ManageEngine ADManager Plus](https://www.getapp.fr/software/91818/admanager-plus) — 4.5/5 (83 reviews) — Une solution de gestion et de reporting Active Directory
22. [Track-It\!](https://www.getapp.fr/software/100579/track-it) — 4.0/5 (77 reviews) — Assistance et gestion d'actifs
23. [Lansweeper](https://www.getapp.fr/software/2053728/lansweeper) — 4.5/5 (73 reviews) — Connaissez votre service informatique.
24. [SapphireIMS](https://www.getapp.fr/software/123747/sapphireims) — 4.4/5 (65 reviews) — Une suite de gestion des services informatiques sur site et dans le cloud
25. [Alloy Navigator](https://www.getapp.fr/software/113079/alloy-navigator) — 4.5/5 (64 reviews) — Plateforme primée de gestion des actifs et des services informatiques

-----

Page : 2/4\
Précédent: [Page précédente](https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software)\
Suivant: [Page suivante](https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=3)

## Catégories connexes

- [Logiciels de gestion des ressources informatiques](https://www.getapp.fr/directory/325/it-asset-management/software)
- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels d'infogérance](https://www.getapp.fr/directory/645/managed-service-providers-msp/software)
- [Logiciels de gestion des services informatiques](https://www.getapp.fr/directory/1049/it-service/software)
- [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/292/it-service-management-itsm/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.fr/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@id":"https://www.getapp.fr/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Outils ITSM","description":"Outils ITSM gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.","url":"https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=2","about":{"@id":"https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=2#breadcrumblist"},"@id":"https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=2#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.fr/#website"},"inLanguage":"fr","mainEntity":{"@id":"https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=2#itemlist"},"publisher":{"@id":"https://www.getapp.fr/#organization"}},{"@id":"https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=2#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Outils ITSM gratuits","position":2,"item":"https://www.getapp.fr/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.getapp.fr/directory/292/it-service-management-itsm/software?page=2","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Outils ITSM - Meilleurs logiciels et outils gratuits | GetApp France 2026","@context":"https://schema.org","@id":"https://www.getapp.fr/directory/292/it-service-management-itsm/pricing/free/software?page=2#itemlist","@type":"ItemList","itemListElement":[{"name":"Kaseya VSA","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bc82e8c-1253-4071-b558-d183c4fc5016.png","url":"https://www.getapp.fr/software/91114/kaseya-vsa","@type":"ListItem"},{"name":"Issuetrak","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.fr/software/101433/issuetrak","@type":"ListItem"},{"name":"N-central","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b770e219-49a7-4970-b909-ca635f1315da.png","url":"https://www.getapp.fr/software/1999255/solarwinds-n-central","@type":"ListItem"},{"name":"N-sight RMM","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1e40c38-00f9-4362-8afd-d3aebfb64676.webp","url":"https://www.getapp.fr/software/109249/solarwinds-msp-rmm","@type":"ListItem"},{"name":"Vivantio","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.getapp.fr/software/91516/vivantio","@type":"ListItem"},{"name":"Kayako","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6536be83-a240-48b4-9fd3-1c7af757f0f2.png","url":"https://www.getapp.fr/software/8789/kayako","@type":"ListItem"},{"name":"LogMeIn Rescue","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0bcecee8-4426-4fdb-adfd-e4c42bebd8f2.png","url":"https://www.getapp.fr/software/91045/logmein-rescue","@type":"ListItem"},{"name":"OpsGenie","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b94ce5d-0304-46c4-b60f-8df253d58c43.png","url":"https://www.getapp.fr/software/103249/opsgenie","@type":"ListItem"},{"name":"Syncro","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30225f0c-f27d-42a1-bcec-c57fec02e61d.jpeg","url":"https://www.getapp.fr/software/2047491/syncro","@type":"ListItem"},{"name":"Hiver","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.getapp.fr/software/20502/hiver","@type":"ListItem"},{"name":"xMatters","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9141364b-1ce1-48cb-ad9f-6d280f6a2826.png","url":"https://www.getapp.fr/software/105573/xmatters","@type":"ListItem"},{"name":"BOSSDesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.fr/software/120371/boss-solutions-suite","@type":"ListItem"},{"name":"BMC Helix ITSM","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39e2200a-1ca2-4c19-9926-d4ff5cb4f45f.png","url":"https://www.getapp.fr/software/2048245/bmc-helix-itsm","@type":"ListItem"},{"name":"TOPdesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.getapp.fr/software/111785/topdesk","@type":"ListItem"},{"name":"InvGate Service Management","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.fr/software/101213/service-desk","@type":"ListItem"},{"name":"monday service","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9958255c-f8ee-4021-b2cb-a302474a70e3.jpeg","url":"https://www.getapp.fr/software/2079989/monday-service","@type":"ListItem"},{"name":"Naverisk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4067435-d3c9-428a-9029-b2e7933ec117.png","url":"https://www.getapp.fr/software/111597/naverisk","@type":"ListItem"},{"name":"BlueFolder","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61cbe41f-ef4f-46cc-af62-f863d8e0698e.webp","url":"https://www.getapp.fr/software/102599/bluefolder","@type":"ListItem"},{"name":"HappyFox Help Desk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.getapp.fr/software/90516/happyfox","@type":"ListItem"},{"name":"IBM Maximo Application Suite","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/813f67c4-48e1-4332-9dff-7b120aa45c2b.png","url":"https://www.getapp.fr/software/9707/maximo-as-a-service","@type":"ListItem"},{"name":"ManageEngine ADManager Plus","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28958cda-088c-4757-b48b-8054d0ef96d9.png","url":"https://www.getapp.fr/software/91818/admanager-plus","@type":"ListItem"},{"name":"Track-It!","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0bf6b4e-e840-4d58-8c36-767144d97658.png","url":"https://www.getapp.fr/software/100579/track-it","@type":"ListItem"},{"name":"Lansweeper","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e852a8b-8aa3-47c5-9b8d-5ae26550bc53.png","url":"https://www.getapp.fr/software/2053728/lansweeper","@type":"ListItem"},{"name":"SapphireIMS","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83947e65-9db4-4823-b253-681d030e7b8c.png","url":"https://www.getapp.fr/software/123747/sapphireims","@type":"ListItem"},{"name":"Alloy Navigator","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3a022b0-7e95-4609-ac88-ac05046a1f85.png","url":"https://www.getapp.fr/software/113079/alloy-navigator","@type":"ListItem"}],"numberOfItems":25}
</script>