---
description: Logiciels helpdesk - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels helpdesk - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)

# Logiciels helpdesk

Canonical: https://www.getapp.fr/directory/287/help-desk-ticketing/software

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Suivant: [Page suivante](https://www.getapp.fr/directory/287/help-desk-ticketing/software?page=2)

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## Produits

1. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Logiciel d'assistance à la clientèle
3. [Atera](https://www.getapp.fr/software/102017/atera) — 4.5/5 (448 reviews) — La meilleure solution RMM tout-en-un pour les MSP et les services IT
4. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4079 reviews) — Le support client rapide et efficace
5. [NinjaOne](https://www.getapp.fr/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Automatisez les tâches IT les plus complexes avec NinjaOne
6. [HubSpot Service Hub](https://www.getapp.fr/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Solution de service client basée sur le cloud conçue pour les entreprises de toutes tailles
7. [JIRA Service Management](https://www.getapp.fr/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Un centre de service extrêmement simple construit sur Jira.
8. [Mint Service Desk](https://www.getapp.fr/software/117895/mint-service-desk) — 4.8/5 (23 reviews) — Solution de gestion du centre de service et des ressources informatiques
9. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.5/5 (714 reviews) — Centre de service IT conforme à l'ITIL
10. [SparrowDesk](https://www.getapp.fr/software/2083140/sparrowdesk) (0 reviews) — Résolvez 60 % des tickets automatiquement avec Zoona AI
11. [TeamViewer ONE](https://www.getapp.fr/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Assistance à distance, accès à distance et logiciel de gestion de réunions à distance.
12. [BeyondTrust Remote Support](https://www.getapp.fr/software/113939/bomgar) — 4.6/5 (2010 reviews) — Logiciel d'accès à distance sécurisé
13. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1781 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
14. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1723 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
15. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1306 reviews) — CRM open source
16. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1133 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
17. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (990 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
18. [EngageBay CRM](https://www.getapp.fr/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
19. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (848 reviews) — Logiciel pour support client B2B
20. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Offrez un service client d'excellence
21. [ISL Light](https://www.getapp.fr/software/114883/isl-light) — 4.7/5 (779 reviews) — Logiciel d'assistance à distance et accès distant sans surveillance
22. [Apptivo](https://www.getapp.fr/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
23. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
24. [Spiceworks Cloud Help Desk](https://www.getapp.fr/software/91171/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Logiciel de surveillance de serveur
25. [NiCE CXone](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Logiciel Cloud Contact Center

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## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software)
- [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software)
- [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk-ticketing/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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