---
description: Logiciels helpdesk open source : liste gratuite des meilleurs outils (France). Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels helpdesk open source - Avis et prix - GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk open source](https://www.getapp.fr/directory/287/help-desk-ticketing/software)

# Logiciels helpdesk

Canonical: https://www.getapp.fr/directory/287/help-desk-ticketing/software

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## Produits

1. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5317 reviews) — Générez gratuitement des feuilles de temps et des factures correctes
3. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1334 reviews) — CRM open source
4. [Plivo](https://www.getapp.fr/software/109517/plivo) — 4.3/5 (84 reviews) — Plateforme vocale et SMS basée sur API pour les entreprises de toutes tailles
5. [osTicket](https://www.getapp.fr/software/10260/osticket) — 4.3/5 (76 reviews) — Système de cas d'assistance client
6. [GLPI](https://www.getapp.fr/software/2049885/glpi) — 4.5/5 (41 reviews) — GLPI est un logiciel de gestion des services informatiques.
7. [BlueSpice](https://www.getapp.fr/software/2073273/bluespice-mediawiki) — 4.3/5 (27 reviews) — Gérez les connaissances à la manière Wiki
8. [UVdesk](https://www.getapp.fr/software/108201/uvdesk) — 4.4/5 (24 reviews) — Solution de support client eCommerce pour votre entreprise
9. [Enghouse eKMS](https://www.getapp.fr/software/90465/ekms) — 4.2/5 (12 reviews) — Plateforme de gestion de bases de connaissances internes et externes et de forums.
10. [Centralpoint](https://www.getapp.fr/software/111983/centralpoint) — 4.6/5 (9 reviews) — Plateforme d'expérience numérique et solution de gestion de contenu
11. [Request Tracker](https://www.getapp.fr/software/2035323/request-tracker) — 4.3/5 (3 reviews) — C’est l’outil dont vous avez besoin pour suivre les tâches importantes.
12. [CX Genie](https://www.getapp.fr/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Logiciel de chatbot optimisé par IA et basé sur le cloud

## Catégories connexes

- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)
- [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

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