---
description: Logiciels helpdesk gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels helpdesk - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk gratuits](https://www.getapp.fr/directory/287/help-desk-ticketing/software) > [Page 6](https://www.getapp.fr/directory/287/help-desk-ticketing/software?page=6)

# Logiciels helpdesk

Canonical: https://www.getapp.fr/directory/287/help-desk-ticketing/software

Page : 6/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=5)

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## Produits

1. [Interakt](https://www.getapp.fr/software/103437/interakt) — 5.0/5 (5 reviews) — Une plateforme d'assistance et d'engagement client enrichie.
2. [Text](https://www.getapp.fr/software/2082384/text-app) — 4.8/5 (5 reviews) — Un service client optimisé par IA sur une plateforme simple
3. [OneHash Chat](https://www.getapp.fr/software/2056291/onechat) — 5.0/5 (4 reviews) — Une des premières solutions FaaS (Function-as-a-Service) au monde
4. [SimplyDesk](https://www.getapp.fr/software/2075008/simplydesk) — 4.5/5 (4 reviews) — Logiciel ITSM et ITAM tout-en-un : gestion des tickets, des actifs informatiques, des alertes et des services IT.
5. [CustomerWise](https://www.getapp.fr/software/104215/customerwise) — 4.0/5 (3 reviews) — Support client et BPM
6. [Web Tracks](https://www.getapp.fr/software/121587/web-tracks) — 4.3/5 (3 reviews) — Solution de gestion du service d'assistance et des biens informatiques
7. [Gnatta](https://www.getapp.fr/software/2000531/gnatta) — 4.7/5 (3 reviews) — Outil d'engagement client pour la communication omnicanale
8. [Request Tracker](https://www.getapp.fr/software/2035323/request-tracker) — 4.3/5 (3 reviews) — C’est l’outil dont vous avez besoin pour suivre les tâches importantes.
9. [Support.cc](https://www.getapp.fr/software/2058346/support-cc) — 5.0/5 (3 reviews) — fournit un service client de qualité
10. [HaloCRM](https://www.getapp.fr/software/2064707/halocrm) — 5.0/5 (3 reviews) — Logiciel de gestion des opérations de service client.
11. [VIZOR IT Asset Management](https://www.getapp.fr/software/101741/vector-sccm-vizor) — 4.5/5 (2 reviews) — Solution de gestion des services et ressources informatiques certifiée ITIL
12. [Consol CM/Helpdesk](https://www.getapp.fr/software/2051202/consol-cm-helpdesk) — 5.0/5 (2 reviews) — Logiciel de gestion des opérations d'assistance informatique et d'assistance technique
13. [CX Genie](https://www.getapp.fr/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Logiciel de chatbot optimisé par IA et basé sur le cloud
14. [Enterprise Service Desk](https://www.getapp.fr/software/105221/enterprise-service-desk) — 4.0/5 (1 reviews) — Solution de gestion des incidents, des services et des changements basée sur ITIL
15. [Focus Desk](https://www.getapp.fr/software/105823/focus-desk) — 5.0/5 (1 reviews) — Centre de service multicanal et solution de gestion des cas d'assistance.
16. [Naofix](https://www.getapp.fr/software/2078326/naofix) — 5.0/5 (1 reviews) — Naofix : Solution tout-en-un pour la gestion des incidents, le support client et l'automatisation des workflows.
17. [Engaige](https://www.getapp.fr/software/2077963/engaige) — 5.0/5 (1 reviews) — Un support client transparent optimisé par IA
18. [ThinkOwl](https://www.getapp.fr/software/121447/thinkowl) (0 reviews) — Solution de gestion du service client basée sur l'IA
19. [CommBox](https://www.getapp.fr/software/127175/commbox) (0 reviews) — Solution pour centres d'appels et services client basée sur le cloud
20. [VisionReply](https://www.getapp.fr/software/130295/visionreply) (0 reviews) — Solution d'assistance pour améliorer le support client
21. [CallVU](https://www.getapp.fr/software/2005707/callvu) (0 reviews) — Plateforme d'expérience d'appel numérique pour les call centers
22. [CloudOffix](https://www.getapp.fr/software/2051490/cloudoffix) (0 reviews) — Plateforme cloud de gestion d'entreprise

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Page : 6/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=5)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software)
- [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software)
- [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

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