---
description: Logiciels helpdesk gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels helpdesk - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk gratuits](https://www.getapp.fr/directory/287/help-desk-ticketing/software) > [Page 4](https://www.getapp.fr/directory/287/help-desk-ticketing/software?page=4)

# Logiciels helpdesk

Canonical: https://www.getapp.fr/directory/287/help-desk-ticketing/software

Page : 4/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3)\
Suivant: [Page suivante](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=5)

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## Produits

1. [Vision Helpdesk](https://www.getapp.fr/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Centre de services, centre multisociétés et centre de services ITSM/ITIL
2. [Call Center Studio](https://www.getapp.fr/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Logiciel cloud de gestion de call center
3. [HaloITSM](https://www.getapp.fr/software/130803/haloitsm) — 4.7/5 (43 reviews) — Solution de gestion des incidents et des ressources informatiques
4. [GLPI](https://www.getapp.fr/software/2049885/glpi) — 4.5/5 (41 reviews) — GLPI est un logiciel de gestion des services informatiques.
5. [Deskpro](https://www.getapp.fr/software/100699/deskpro) — 4.6/5 (38 reviews) — Un logiciel de service client sur lequel vous pouvez compter.
6. [NABD System](https://www.getapp.fr/software/90855/nabd) — 4.6/5 (38 reviews) — Logiciel omnicanal de support client et de centre d'assistance, plan gratuit
7. [UseResponse](https://www.getapp.fr/software/101983/useresponse) — 4.6/5 (36 reviews) — Suite de support client tout-en-un
8. [HaloPSA](https://www.getapp.fr/software/104817/nethelpdesk) — 4.9/5 (36 reviews) — Logiciel de centre de service conforme à l'ITIL
9. [User.com](https://www.getapp.fr/software/104019/user) — 4.6/5 (36 reviews) — Le moteur de la croissance.
10. [Desku](https://www.getapp.fr/software/2062213/desku-1) — 4.7/5 (36 reviews) — Logiciel de service client optimisé par IA | Agents optimisés par IA | Fonction CoPilot optimisée par IA
11. [EcholoN](https://www.getapp.fr/software/164895/echolon) — 4.7/5 (35 reviews) — Un logiciel de centre d'assistance pour la gestion des processus de service client
12. [FootPrints](https://www.getapp.fr/software/108521/footprints) — 3.5/5 (34 reviews) — Un logiciel d'automatisation de centre de service informatique pour les entreprises de moyenne envergure
13. [Jitbit Helpdesk](https://www.getapp.fr/software/100637/jitbit-help-desk) — 4.5/5 (33 reviews) — Logiciel de système de cas d'assistance pour support technique
14. [Cayzu](https://www.getapp.fr/software/91792/cayzu-help-desk) — 5.0/5 (30 reviews) — Logiciel de service client et de cas d'assistance
15. [elevio](https://www.getapp.fr/software/101831/elevio) — 4.6/5 (30 reviews) — Plateforme d'assistance et d'éducation des clients en libre-service
16. [Helpshift](https://www.getapp.fr/software/102163/helpshift) — 3.9/5 (29 reviews) — Service client évolutif sur vos applications web et mobiles
17. [ITM IT Asset Management](https://www.getapp.fr/software/112643/itm-it-asset-management) — 5.0/5 (28 reviews) — Gestion des stocks et des ressources informatiques
18. [Xurrent](https://www.getapp.fr/software/10366/itrp) — 4.7/5 (27 reviews) — SIAM et ITSM pour les organisations multinationales
19. [C-Desk](https://www.getapp.fr/software/1003379/c-desk) — 4.7/5 (27 reviews) — Logiciel helpdesk basé sur le cloud pour les équipes de support client.
20. [Intelligent Service Management](https://www.getapp.fr/software/108141/serviceaide) — 4.4/5 (24 reviews) — Un centre de service et de gestion des services informatiques
21. [UVdesk](https://www.getapp.fr/software/108201/uvdesk) — 4.4/5 (24 reviews) — Solution de support client eCommerce pour votre entreprise
22. [Canfigure](https://www.getapp.fr/software/101487/canfigure) — 4.7/5 (22 reviews) — Solution ITSM et ITAM modulaire basée sur les principes de l'ITL
23. [BlueSpice](https://www.getapp.fr/software/2073273/bluespice) — 4.3/5 (22 reviews) — Gérez les connaissances à la manière Wiki
24. [Dixa](https://www.getapp.fr/software/107757/dixa) — 4.3/5 (20 reviews) — Plateforme de service client tout-en-un
25. [Hipporello Service Desk for Trello](https://www.getapp.fr/software/2062191/hipporello) — 4.8/5 (20 reviews) — Transformez votre tableau Trello en un centre de service.

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Page : 4/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3)\
Suivant: [Page suivante](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=5)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software)
- [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software)
- [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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