---
description: Logiciels helpdesk gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels helpdesk - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk gratuits](https://www.getapp.fr/directory/287/help-desk-ticketing/software) > [Page 3](https://www.getapp.fr/directory/287/help-desk-ticketing/software?page=3)

# Logiciels helpdesk

Canonical: https://www.getapp.fr/directory/287/help-desk-ticketing/software

Page : 3/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=2)\
Suivant: [Page suivante](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=4)

-----

## Produits

1. [Gorgias](https://www.getapp.fr/software/124359/gorgias) — 4.6/5 (133 reviews) — Solution d'assistance et de service client
2. [Supportbench](https://www.getapp.fr/software/105673/supportbench) — 4.9/5 (116 reviews) — Système tout-en-un de cas d'assistance pour le support technique et le support client
3. [Deskero](https://www.getapp.fr/software/91130/deskero) — 4.7/5 (112 reviews) — Logiciel d'assistance client
4. [TOPdesk](https://www.getapp.fr/software/111785/topdesk) — 4.4/5 (110 reviews) — La plateforme de gestion des services qui facilite la vie
5. [InvGate Service Management](https://www.getapp.fr/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
6. [monday service](https://www.getapp.fr/software/2079989/monday-service) — 4.6/5 (108 reviews) — Solution de service client et d'assistance
7. [Zingtree](https://www.getapp.fr/software/103425/zingtree) — 4.4/5 (95 reviews) — Construisez votre propre dépanneur de type question-réponse
8. [HappyFox Help Desk](https://www.getapp.fr/software/90516/happyfox) — 4.6/5 (92 reviews) — Logiciel pour support client et helpdesk
9. [Sprinklr](https://www.getapp.fr/software/100180/sprinklr) — 4.3/5 (90 reviews) — Gestion des réseaux sociaux, analyse sociale et planification stratégique
10. [Groove](https://www.getapp.fr/software/91569/groove) — 4.5/5 (87 reviews) — Logiciel simple de service d'assistance
11. [Oracle Fusion Cloud HCM](https://www.getapp.fr/software/106499/oracle-hcm-cloud) — 3.9/5 (83 reviews) — Gestion du capital humain pour les ressources humaines modernes
12. [My AskAI](https://www.getapp.fr/software/2067762/my-askai) — 4.5/5 (82 reviews) — Créez un chatbot personnalisé par IA (ChatGPT) en quelques minutes, sans programmation.
13. [Track-It\!](https://www.getapp.fr/software/100579/track-it) — 4.0/5 (77 reviews) — Assistance et gestion d'actifs
14. [Mojo Helpdesk](https://www.getapp.fr/software/90709/mojo-helpdesk-customer-support-and-ticket-tracking) — 4.4/5 (74 reviews) — Centralisez, affectez et suivez les demandes d'assistance avec l'application de suivi des cas d'assistance.
15. [Lansweeper](https://www.getapp.fr/software/2053728/lansweeper) — 4.5/5 (73 reviews) — Connaissez votre service informatique.
16. [LiveHelpNow](https://www.getapp.fr/software/8781/livehelpnow-customer-service-suite) — 4.6/5 (72 reviews) — Une solution d'assistance et de chat en direct pour le service client.
17. [eDesk](https://www.getapp.fr/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — Le seule helpdesk intégré pour eCommerce no. 1
18. [Tracker](https://www.getapp.fr/software/9400/tracker) — 4.4/5 (66 reviews) — Logiciel de gestion du service client et du support.
19. [Alloy Navigator](https://www.getapp.fr/software/113079/alloy-navigator) — 4.5/5 (64 reviews) — Plateforme primée de gestion des actifs et des services informatiques
20. [SherpaDesk](https://www.getapp.fr/software/102459/sherpadesk) — 4.7/5 (62 reviews) — Une solution d'assistance qui permet de mieux suivre le temps et gérer les projets.
21. [Giva](https://www.getapp.fr/software/116599/giva-customer-service) — 4.9/5 (57 reviews) — Logiciel helpdesk basé sur le cloud pour les entreprises de toutes tailles
22. [Deepser](https://www.getapp.fr/software/2002751/deepser) — 4.6/5 (56 reviews) — Un logiciel de centre de services informatique et de gestion d'actifs
23. [Froged](https://www.getapp.fr/software/2050795/froged) — 4.5/5 (56 reviews) — Logiciel d'engagement client
24. [Re:amaze](https://www.getapp.fr/software/91771/reamaze-cloud-helpdesk) — 4.8/5 (53 reviews) — Soutenez, engagez et convertissez des clients sur une seule plateforme.
25. [AzureDesk](https://www.getapp.fr/software/104099/azuredesk) — 4.5/5 (50 reviews) — Logiciel de Help Desk

-----

Page : 3/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=2)\
Suivant: [Page suivante](https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=4)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels pour centres de services](https://www.getapp.fr/directory/1249/service-desk/software)
- [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software)
- [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.fr/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@id":"https://www.getapp.fr/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels helpdesk","description":"Logiciels helpdesk gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.","url":"https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3","about":{"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3#breadcrumblist"},"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.fr/#website"},"inLanguage":"fr","mainEntity":{"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3#itemlist"},"publisher":{"@id":"https://www.getapp.fr/#organization"}},{"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels helpdesk gratuits","position":2,"item":"https://www.getapp.fr/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Page 3","position":3,"item":"https://www.getapp.fr/directory/287/help-desk-ticketing/software?page=3","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Logiciels helpdesk - Meilleurs logiciels et outils gratuits | GetApp France 2026","@context":"https://schema.org","@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/pricing/free/software?page=3#itemlist","@type":"ItemList","itemListElement":[{"name":"Gorgias","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bc741c7-b864-4fea-b3e4-b763409d072e.png","url":"https://www.getapp.fr/software/124359/gorgias","@type":"ListItem"},{"name":"Supportbench","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e88f13f0-1e63-4797-9012-4a9f66e02146.png","url":"https://www.getapp.fr/software/105673/supportbench","@type":"ListItem"},{"name":"Deskero","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60e1f81c-6451-43d1-84c3-251edd0b038e.jpg","url":"https://www.getapp.fr/software/91130/deskero","@type":"ListItem"},{"name":"TOPdesk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.getapp.fr/software/111785/topdesk","@type":"ListItem"},{"name":"InvGate Service Management","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.getapp.fr/software/101213/service-desk","@type":"ListItem"},{"name":"monday service","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9958255c-f8ee-4021-b2cb-a302474a70e3.jpeg","url":"https://www.getapp.fr/software/2079989/monday-service","@type":"ListItem"},{"name":"Zingtree","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1efc025f-5f36-49a5-a02d-fdb2b79affe2.png","url":"https://www.getapp.fr/software/103425/zingtree","@type":"ListItem"},{"name":"HappyFox Help Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.getapp.fr/software/90516/happyfox","@type":"ListItem"},{"name":"Sprinklr","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.fr/software/100180/sprinklr","@type":"ListItem"},{"name":"Groove","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.getapp.fr/software/91569/groove","@type":"ListItem"},{"name":"Oracle Fusion Cloud HCM","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6deff3ed-5016-41ff-8281-e30e37dfc477.png","url":"https://www.getapp.fr/software/106499/oracle-hcm-cloud","@type":"ListItem"},{"name":"My AskAI","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f27d75b-5418-47fd-88dc-4fe38fc8def1.png","url":"https://www.getapp.fr/software/2067762/my-askai","@type":"ListItem"},{"name":"Track-It!","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0bf6b4e-e840-4d58-8c36-767144d97658.png","url":"https://www.getapp.fr/software/100579/track-it","@type":"ListItem"},{"name":"Mojo Helpdesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16ab3b91-8700-4c14-b410-84df5d6c105f.png","url":"https://www.getapp.fr/software/90709/mojo-helpdesk-customer-support-and-ticket-tracking","@type":"ListItem"},{"name":"Lansweeper","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e852a8b-8aa3-47c5-9b8d-5ae26550bc53.png","url":"https://www.getapp.fr/software/2053728/lansweeper","@type":"ListItem"},{"name":"LiveHelpNow","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb1b65-7b6d-4c2e-9111-85ff35512468.png","url":"https://www.getapp.fr/software/8781/livehelpnow-customer-service-suite","@type":"ListItem"},{"name":"eDesk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5672f4da-e781-4165-a34b-992ddc8ddbf6.png","url":"https://www.getapp.fr/software/102115/xsellco-helpdesk","@type":"ListItem"},{"name":"Tracker","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a76789e5-9121-4983-81d3-22940b52640d.png","url":"https://www.getapp.fr/software/9400/tracker","@type":"ListItem"},{"name":"Alloy Navigator","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3a022b0-7e95-4609-ac88-ac05046a1f85.png","url":"https://www.getapp.fr/software/113079/alloy-navigator","@type":"ListItem"},{"name":"SherpaDesk","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/09830589-4e4e-44f9-96a1-e0de6f10283f.png","url":"https://www.getapp.fr/software/102459/sherpadesk","@type":"ListItem"},{"name":"Giva","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5946bb59-c37b-4fc7-9074-bd8eb7d67d6f.png","url":"https://www.getapp.fr/software/116599/giva-customer-service","@type":"ListItem"},{"name":"Deepser","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.getapp.fr/software/2002751/deepser","@type":"ListItem"},{"name":"Froged","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.getapp.fr/software/2050795/froged","@type":"ListItem"},{"name":"Re:amaze","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9b96508-7096-4abe-863f-49ebc8832b29.png","url":"https://www.getapp.fr/software/91771/reamaze-cloud-helpdesk","@type":"ListItem"},{"name":"AzureDesk","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4f53d139-18ad-4a08-9338-fd8e6bae4c0f.png","url":"https://www.getapp.fr/software/104099/azuredesk","@type":"ListItem"}],"numberOfItems":25}
</script>