---
description: Logiciels helpdesk pour Windows - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels helpdesk pour Windows - Meilleurs outils et éditeurs de logiciels | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels helpdesk pour Windows](https://www.getapp.fr/directory/287/help-desk-ticketing/software)

# Logiciels helpdesk

Canonical: https://www.getapp.fr/directory/287/help-desk-ticketing/software

Page : 1/6\
Suivant: [Page suivante](https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software?page=2)

-----

## Produits

1. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Remote Monitoring and Management](https://www.getapp.fr/software/102017/atera) — 4.5/5 (461 reviews) — La meilleure solution RMM tout-en-un pour les MSP et les services IT
3. [Mint Service Desk](https://www.getapp.fr/software/117895/mint-service-desk) — 4.8/5 (23 reviews) — Solution de gestion du centre de service et des ressources informatiques
4. [TeamViewer ONE](https://www.getapp.fr/software/90948/teamviewer) — 4.6/5 (11641 reviews) — Assistance à distance, accès à distance et logiciel de gestion de réunions à distance.
5. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5317 reviews) — Générez gratuitement des feuilles de temps et des factures correctes
6. [BeyondTrust Remote Support](https://www.getapp.fr/software/113939/bomgar) — 4.6/5 (2011 reviews) — Logiciel d'accès à distance sécurisé
7. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1728 reviews) — Logiciel de service client Premium pour le chat en direct et bureau d'aide
8. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1334 reviews) — CRM open source
9. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
10. [EngageBay CRM](https://www.getapp.fr/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Logiciel de ventes intégrées et de marketing pour les équipes en croissance
11. [TeamSupport](https://www.getapp.fr/software/8670/teamsupport) — 4.5/5 (850 reviews) — Logiciel pour support client B2B
12. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce) — 4.5/5 (832 reviews) — Offrez un service client d'excellence
13. [JIRA Service Management](https://www.getapp.fr/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Un centre de service extrêmement simple construit sur Jira.
14. [ISL Light](https://www.getapp.fr/software/114883/isl-light) — 4.7/5 (779 reviews) — Logiciel d'assistance à distance et accès distant sans surveillance
15. [Apptivo](https://www.getapp.fr/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
16. [Tidio](https://www.getapp.fr/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Communicateur pour les entreprises avec chat en direct, messagerie et e-mail en un seul endroit.
17. [Spiceworks Cloud Help Desk](https://www.getapp.fr/software/91171/spiceworks-it-help-desk) — 4.4/5 (586 reviews) — Logiciel de surveillance de serveur
18. [NiCE CXone](https://www.getapp.fr/software/8391/incontact-call-center-software) — 4.2/5 (582 reviews) — Logiciel Cloud Contact Center
19. [SolarWinds Service Desk](https://www.getapp.fr/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
20. [Agile CRM](https://www.getapp.fr/software/102073/agile-crm) — 4.1/5 (526 reviews) — CRM commercial et marketing pour les petites entreprises
21. [SysAid](https://www.getapp.fr/software/90863/sysaid) — 4.5/5 (523 reviews) — Logiciel de support client et gestion IT
22. [Supremo Remote Desktop](https://www.getapp.fr/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Solution d'assistance à distance et de gestion des postes de travail
23. [ServiceNow](https://www.getapp.fr/software/9156/servicenow) — 4.5/5 (361 reviews) — Solutions cloud pour les services informatiques d'entreprise
24. [NinjaOne](https://www.getapp.fr/software/108129/ninjaone) — 4.7/5 (298 reviews) — Automatisez les tâches IT les plus complexes avec NinjaOne
25. [Milvus](https://www.getapp.fr/software/132287/milvus) — 4.8/5 (298 reviews) — Système de gestion informatique et solution d'assistance

-----

Page : 1/6\
Suivant: [Page suivante](https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software?page=2)

## Catégories connexes

- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)
- [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software)
- [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.fr/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@id":"https://www.getapp.fr/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels helpdesk","description":"Logiciels helpdesk pour Windows - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software","about":{"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software#breadcrumblist"},"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.fr/#website"},"inLanguage":"fr","publisher":{"@id":"https://www.getapp.fr/#organization"},"mainEntity":{"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software#itemlist"}},{"@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels helpdesk pour Windows","position":2,"item":"https://www.getapp.fr/directory/287/help-desk-ticketing/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Logiciels helpdesk pour Windows - Meilleurs outils et éditeurs de logiciels | GetApp France 2026","@context":"https://schema.org","@id":"https://www.getapp.fr/directory/287/help-desk-ticketing/deployment-options/windows/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.fr/software/10036/zoho-desk","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":2,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.getapp.fr/software/102017/atera","@type":"ListItem"},{"name":"Mint Service Desk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e229d3f-f8ea-4e59-9045-fbd31c38c580.png","url":"https://www.getapp.fr/software/117895/mint-service-desk","@type":"ListItem"},{"name":"TeamViewer ONE","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.getapp.fr/software/90948/teamviewer","@type":"ListItem"},{"name":"Connecteam","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.getapp.fr/software/105401/connecteam","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.fr/software/113939/bomgar","@type":"ListItem"},{"name":"LiveChat","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.fr/software/8385/livechat","@type":"ListItem"},{"name":"Odoo","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.getapp.fr/software/102445/odoo","@type":"ListItem"},{"name":"Bitrix24","position":9,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.fr/software/90602/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.fr/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":11,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.fr/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.fr/software/91754/salesforce","@type":"ListItem"},{"name":"JIRA Service Management","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.fr/software/91811/jira-service-management","@type":"ListItem"},{"name":"ISL Light","position":14,"image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.getapp.fr/software/114883/isl-light","@type":"ListItem"},{"name":"Apptivo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.getapp.fr/software/2046686/apptivo","@type":"ListItem"},{"name":"Tidio","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.fr/software/105081/tidio-chat","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.getapp.fr/software/91171/spiceworks-it-help-desk","@type":"ListItem"},{"name":"NiCE CXone","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.fr/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.fr/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Agile CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.fr/software/102073/agile-crm","@type":"ListItem"},{"name":"SysAid","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.getapp.fr/software/90863/sysaid","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":22,"image":"https://images.g2crowd.com/uploads/product/image/9793050a79f43e891f71f4b7b98f6b2e/supremo.png","url":"https://www.getapp.fr/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"ServiceNow","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.fr/software/9156/servicenow","@type":"ListItem"},{"name":"NinjaOne","position":24,"image":"https://images.g2crowd.com/uploads/product/image/ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png","url":"https://www.getapp.fr/software/108129/ninjaone","@type":"ListItem"},{"name":"Milvus","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.fr/software/132287/milvus","@type":"ListItem"}],"numberOfItems":25}
</script>
