---
description: Logiciels de bases de connaissances gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de bases de connaissances - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de bases de connaissances gratuits](https://www.getapp.fr/directory/2823/knowledge-base/software)

# Logiciels de bases de connaissances

Canonical: https://www.getapp.fr/directory/2823/knowledge-base/software

Page : 1/6\
Suivant: [Page suivante](https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software?page=2)

-----

## Produits

1. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews) — Le support client rapide et efficace
3. [Freshdesk](https://www.getapp.fr/software/10317/freshdesk) — 4.5/5 (3408 reviews) — Logiciel d'assistance à la clientèle
4. [BlueSpice](https://www.getapp.fr/software/2073273/bluespice) — 4.3/5 (22 reviews) — Gérez les connaissances à la manière Wiki
5. [Elium](https://www.getapp.fr/software/9697/elium) — 4.8/5 (41 reviews) — Bases de connaissances intelligentes pour vos opérations et services client
6. [Salesforce Sales Cloud](https://www.getapp.fr/software/90378/salesforce) — 4.4/5 (18768 reviews) — L'application de CRM n° 1
7. [Dynamics 365](https://www.getapp.fr/software/90844/dynamics-365) — 4.4/5 (5811 reviews) — Logiciel ERP
8. [monday.com](https://www.getapp.fr/software/91734/monday-com) — 4.6/5 (5726 reviews) — Gestion de projet simplifiée
9. [Connecteam](https://www.getapp.fr/software/105401/connecteam) — 4.6/5 (5058 reviews) — Générez gratuitement des feuilles de temps et des factures correctes
10. [Confluence](https://www.getapp.fr/software/90949/confluence) — 4.5/5 (3663 reviews) — Créez, organisez et discutez du travail avec votre équipe
11. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1753 reviews) — Un excellent service client commence avec le meilleur logiciel d'assistance
12. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1294 reviews) — CRM open source
13. [Intercom](https://www.getapp.fr/software/91379/intercom) — 4.5/5 (1131 reviews) — Plateforme de messagerie client pour les ventes, le marketing et l'assistance
14. [Bitrix24](https://www.getapp.fr/software/90602/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 est destiné aux PME et aux grandes entreprises. Le produit convient également aux équipes distantes qui veulent rester en contact et collaborer efficacement.
15. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Offrez un service client d'excellence
16. [JIRA Service Management](https://www.getapp.fr/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Un centre de service extrêmement simple construit sur Jira.
17. [Apptivo](https://www.getapp.fr/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM pour la gestion des comptes clients
18. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.5/5 (685 reviews) — Centre de service IT conforme à l'ITIL
19. [Guru](https://www.getapp.fr/software/123167/guru) — 4.8/5 (639 reviews) — Solution web de gestion de connaissances
20. [SolarWinds Service Desk](https://www.getapp.fr/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
21. [Aha\!](https://www.getapp.fr/software/106671/aha) — 4.7/5 (561 reviews) — Solution web de gestion de roadmap des produits
22. [Agile CRM](https://www.getapp.fr/software/102073/agile-crm) — 4.1/5 (524 reviews) — CRM commercial et marketing pour les petites entreprises
23. [SysAid](https://www.getapp.fr/software/90863/sysaid) — 4.5/5 (511 reviews) — Logiciel de support client et gestion IT
24. [360Learning](https://www.getapp.fr/software/100000/360learning) — 4.7/5 (484 reviews) — N°1 des solutions de formation en France : grâce au Collaborative Learning créez et diffusez rapidement des formations engageantes.
25. [Flowlu](https://www.getapp.fr/software/110491/flowlu) — 4.8/5 (387 reviews) — Gestion de projet en ligne et suite de collaboration

-----

Page : 1/6\
Suivant: [Page suivante](https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software?page=2)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de gestion des services d'assistance](https://www.getapp.fr/directory/580/issue-tracking/software)
- [Logiciels de suivi commercial](https://www.getapp.fr/directory/3059/sales-tracking/software)
- [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/2823/knowledge-base/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.fr/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@id":"https://www.getapp.fr/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels de bases de connaissances","description":"Logiciels de bases de connaissances gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.","url":"https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software","about":{"@id":"https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software#breadcrumblist"},"@id":"https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.fr/#website"},"inLanguage":"fr","mainEntity":{"@id":"https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software#itemlist"},"publisher":{"@id":"https://www.getapp.fr/#organization"}},{"@id":"https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de bases de connaissances gratuits","position":2,"item":"https://www.getapp.fr/directory/2823/knowledge-base/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Logiciels de bases de connaissances - Meilleurs logiciels et outils gratuits | GetApp France 2026","@context":"https://schema.org","@id":"https://www.getapp.fr/directory/2823/knowledge-base/pricing/free/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.fr/software/10036/zoho-desk","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.fr/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.fr/software/10317/freshdesk","@type":"ListItem"},{"name":"BlueSpice","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.getapp.fr/software/2073273/bluespice","@type":"ListItem"},{"name":"Elium","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c1a3d9b-2189-4106-b4b2-945249ec3494.png","url":"https://www.getapp.fr/software/9697/elium","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.getapp.fr/software/90378/salesforce","@type":"ListItem"},{"name":"Dynamics 365","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.getapp.fr/software/90844/dynamics-365","@type":"ListItem"},{"name":"monday.com","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.getapp.fr/software/91734/monday-com","@type":"ListItem"},{"name":"Connecteam","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.getapp.fr/software/105401/connecteam","@type":"ListItem"},{"name":"Confluence","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.getapp.fr/software/90949/confluence","@type":"ListItem"},{"name":"LiveAgent","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.fr/software/91301/liveagent","@type":"ListItem"},{"name":"Odoo","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.getapp.fr/software/102445/odoo","@type":"ListItem"},{"name":"Intercom","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.fr/software/91379/intercom","@type":"ListItem"},{"name":"Bitrix24","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.fr/software/90602/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.fr/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"JIRA Service Management","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.fr/software/91811/jira-service-management","@type":"ListItem"},{"name":"Apptivo","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.getapp.fr/software/2046686/apptivo","@type":"ListItem"},{"name":"Freshservice","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.fr/software/91351/freshservice","@type":"ListItem"},{"name":"Guru","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e44c9cb-d929-4611-be34-3088f846c4fb.png","url":"https://www.getapp.fr/software/123167/guru","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.fr/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Aha!","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29fbb3ae-ce4d-4596-93d4-5a49d4cfdadc.png","url":"https://www.getapp.fr/software/106671/aha","@type":"ListItem"},{"name":"Agile CRM","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.fr/software/102073/agile-crm","@type":"ListItem"},{"name":"SysAid","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.fr/software/90863/sysaid","@type":"ListItem"},{"name":"360Learning","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e131a8b4-1213-4f7c-a2df-aeb9173d1953.png","url":"https://www.getapp.fr/software/100000/360learning","@type":"ListItem"},{"name":"Flowlu","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e45592e-f1b8-4a62-9c2e-1bd35bc46729.jpeg","url":"https://www.getapp.fr/software/110491/flowlu","@type":"ListItem"}],"numberOfItems":25}
</script>