---
description: Page 8 - Logiciels de service client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 8 - Logiciels de service client - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) > [Page 8](https://www.getapp.fr/directory/231/customer-service/software?page=8)

# Logiciels de service client

Canonical: https://www.getapp.fr/directory/231/customer-service/software

Page : 8/11\
Précédent: [Page précédente](https://www.getapp.fr/directory/231/customer-service/software?page=7)\
Suivant: [Page suivante](https://www.getapp.fr/directory/231/customer-service/software?page=9)

-----

## Produits

1. [Surfly](https://www.getapp.fr/software/2055632/surfly) — 4.7/5 (13 reviews) — Une technologie de conavigation et de collaboration
2. [TRIFFT](https://www.getapp.fr/software/2063272/trifft) — 4.9/5 (13 reviews) — Plateforme de fidélisation des clients pour les commerces de détail
3. [HelpOnClick](https://www.getapp.fr/software/10350/helponclick-live-chat-software) — 4.6/5 (12 reviews) — Logiciel de chat en direct et agent virtuel pour PME
4. [Enghouse eKMS](https://www.getapp.fr/software/90465/smartsupport) — 4.2/5 (12 reviews) — Plateforme de gestion de bases de connaissances internes et externes et de forums.
5. [ProProfs Survey Maker](https://www.getapp.fr/software/90912/survey-software) — 4.8/5 (12 reviews) — Élaborer et tester les connaissances
6. [Customer Communities](https://www.getapp.fr/software/105115/insided) — 4.3/5 (12 reviews) — Solutions en ligne en libre-service logiciels B2B
7. [InfoServ](https://www.getapp.fr/software/104931/infoserv) — 4.9/5 (12 reviews) — CRM basé sur le cloud pour les équipes de marketing et de vente
8. [Lumoa](https://www.getapp.fr/software/108281/lumoa) — 4.4/5 (12 reviews) — Gestion de l'expérience client et analyse des opinions
9. [easiware](https://www.getapp.fr/software/2070579/easiware) — 4.6/5 (12 reviews) — Le logiciel de gestion de la relation client pour les petites et grandes entreprises
10. [Answerbase](https://www.getapp.fr/software/10135/answerbase) — 4.7/5 (11 reviews) — Répondre aux besoins d'informations de vos clients et de votre entreprise
11. [CustomerGauge](https://www.getapp.fr/software/91551/customergauge) — 4.8/5 (11 reviews) — Une plateforme de gestion de l'expérience client pour les entreprises B2B
12. [Spotler Engage](https://www.getapp.fr/software/119619/obi-engage) — 4.5/5 (11 reviews) — Gestion des réseaux sociaux pour l'engagement et le service client
13. [Helpfruit](https://www.getapp.fr/software/2046565/faq-bot) — 4.6/5 (11 reviews) — Optez pour une solution de FAQ incroyable pour le service client.
14. [Forethought](https://www.getapp.fr/software/2056046/forethought) — 4.5/5 (11 reviews) — Plateforme d'IA conversationnelle pour le commerce de détail et d'autres secteurs
15. [Kiamo](https://www.getapp.fr/software/2070581/kiamo) — 4.2/5 (11 reviews) — Plateforme Cloud Omnicanal
16. [Subiz](https://www.getapp.fr/software/101191/subiz) — 5.0/5 (10 reviews) — Logiciel de support en ligne (chat) intégré au site web
17. [Richpanel](https://www.getapp.fr/software/108891/ecommerce-crm) — 4.9/5 (10 reviews) — Plateforme de données client pour le commerce de détail
18. [RenewityRMA](https://www.getapp.fr/software/129219/renewityrma) — 4.9/5 (10 reviews) — Une solution de gestion des retours et de suivi des services produit
19. [Help Lightning](https://www.getapp.fr/software/2032751/help-lightning) — 5.0/5 (10 reviews) — Logiciel collaboratif à distance avec outils d'interaction virtuelle
20. [LiveCaller](https://www.getapp.fr/software/2038703/livecaller) — 4.8/5 (10 reviews) — Logiciel de chat en direct et de customer communications management
21. [Social Intents](https://www.getapp.fr/software/2044311/social-intents) — 4.7/5 (10 reviews) — Logiciel de chat en direct basé sur le web pour Microsoft Teams et Slack
22. [INO CX](https://www.getapp.fr/software/2046669/ino-cx) — 4.5/5 (10 reviews) — Centre de contact omnicanal
23. [Enterprise Bot](https://www.getapp.fr/software/2054268/enterprise-bot) — 4.5/5 (10 reviews) — Conversations omnicanales intelligentes
24. [Confides](https://www.getapp.fr/software/2058055/incognitodesk) — 4.7/5 (10 reviews) — Plateforme cloud de messagerie unifiée
25. [Velaro](https://www.getapp.fr/software/105929/velaro) — 3.9/5 (9 reviews) — Logiciel de chat en direct d'entreprise

-----

Page : 8/11\
Précédent: [Page précédente](https://www.getapp.fr/directory/231/customer-service/software?page=7)\
Suivant: [Page suivante](https://www.getapp.fr/directory/231/customer-service/software?page=9)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels de centre d'appel](https://www.getapp.fr/directory/275/call-center/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/231/customer-service/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.fr/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@id":"https://www.getapp.fr/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels de service client","description":"Page 8 - Logiciels de service client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.","url":"https://www.getapp.fr/directory/231/customer-service/software?page=8","about":{"@id":"https://www.getapp.fr/directory/231/customer-service/software?page=8#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/231/customer-service/software?page=8#breadcrumblist"},"@id":"https://www.getapp.fr/directory/231/customer-service/software?page=8#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.fr/#website"},"inLanguage":"fr","mainEntity":{"@id":"https://www.getapp.fr/directory/231/customer-service/software?page=8#itemlist"},"publisher":{"@id":"https://www.getapp.fr/#organization"}},{"@id":"https://www.getapp.fr/directory/231/customer-service/software?page=8#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de service client","position":2,"item":"https://www.getapp.fr/directory/231/customer-service/software","@type":"ListItem"},{"name":"Page 8","position":3,"item":"https://www.getapp.fr/directory/231/customer-service/software?page=8","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 8 - Logiciels de service client - Meilleurs outils 2026 | GetApp France","@context":"https://schema.org","@id":"https://www.getapp.fr/directory/231/customer-service/software?page=8#itemlist","@type":"ItemList","itemListElement":[{"name":"Surfly","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63247e56-e86d-4bc5-8172-7a6088324b34.png","url":"https://www.getapp.fr/software/2055632/surfly","@type":"ListItem"},{"name":"TRIFFT","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ffbfaba-f9fa-40f1-9020-de95b1169c20.png","url":"https://www.getapp.fr/software/2063272/trifft","@type":"ListItem"},{"name":"HelpOnClick","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3aa682c4-90b3-45fe-be83-a5bff94ee5d7.png","url":"https://www.getapp.fr/software/10350/helponclick-live-chat-software","@type":"ListItem"},{"name":"Enghouse eKMS","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0644cb5-de7e-4492-bcc5-02090c594587.png","url":"https://www.getapp.fr/software/90465/smartsupport","@type":"ListItem"},{"name":"ProProfs Survey Maker","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6600f688-cd7c-49f9-9213-0a8b48478db2.png","url":"https://www.getapp.fr/software/90912/survey-software","@type":"ListItem"},{"name":"Customer Communities","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3d85046-c9a3-4c7c-86f3-de08c123784e.jpeg","url":"https://www.getapp.fr/software/105115/insided","@type":"ListItem"},{"name":"InfoServ","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a258b353-942c-41ad-9d96-c0866cbdaac5.png","url":"https://www.getapp.fr/software/104931/infoserv","@type":"ListItem"},{"name":"Lumoa","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66867550-6306-4eee-a735-dec951fff673.png","url":"https://www.getapp.fr/software/108281/lumoa","@type":"ListItem"},{"name":"easiware","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3cd6cda2-7f46-4b94-b244-a46c25e0ebc0.png","url":"https://www.getapp.fr/software/2070579/easiware","@type":"ListItem"},{"name":"Answerbase","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ac70766-b42d-4edc-8b7d-17b11329336d.png","url":"https://www.getapp.fr/software/10135/answerbase","@type":"ListItem"},{"name":"CustomerGauge","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c14ce7d7-ec31-4ac6-952b-bba0a0b20329.png","url":"https://www.getapp.fr/software/91551/customergauge","@type":"ListItem"},{"name":"Spotler Engage","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76f19f45-190d-4bd4-8e89-0a60b452a2f5.png","url":"https://www.getapp.fr/software/119619/obi-engage","@type":"ListItem"},{"name":"Helpfruit","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ea808de-3d03-41f3-84da-f39c0c24ce43.png","url":"https://www.getapp.fr/software/2046565/faq-bot","@type":"ListItem"},{"name":"Forethought","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39893795-2d65-43a7-a5a7-ef3bccce785f.png","url":"https://www.getapp.fr/software/2056046/forethought","@type":"ListItem"},{"name":"Kiamo","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d3a094f-fd53-4769-8921-ba7b7f5f81ff.png","url":"https://www.getapp.fr/software/2070581/kiamo","@type":"ListItem"},{"name":"Subiz","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f506dc54-7b35-47a9-837e-705d4acb7955.png","url":"https://www.getapp.fr/software/101191/subiz","@type":"ListItem"},{"name":"Richpanel","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f415f59b-60bb-4d31-99b2-d6a015c5e610.png","url":"https://www.getapp.fr/software/108891/ecommerce-crm","@type":"ListItem"},{"name":"RenewityRMA","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c8f4338-2d85-4845-97ca-2baad59d62e2.png","url":"https://www.getapp.fr/software/129219/renewityrma","@type":"ListItem"},{"name":"Help Lightning","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ddea1fa4-9644-4c47-820d-db53d742c16b.png","url":"https://www.getapp.fr/software/2032751/help-lightning","@type":"ListItem"},{"name":"LiveCaller","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16977cd8-16a4-4c41-ad78-7f0c067d3e1f.png","url":"https://www.getapp.fr/software/2038703/livecaller","@type":"ListItem"},{"name":"Social Intents","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/866fe016-2f1b-4abe-8fb0-7c981828d157.png","url":"https://www.getapp.fr/software/2044311/social-intents","@type":"ListItem"},{"name":"INO CX","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29ac42c8-4589-4430-831d-3b96bea78475.png","url":"https://www.getapp.fr/software/2046669/ino-cx","@type":"ListItem"},{"name":"Enterprise Bot","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.getapp.fr/software/2054268/enterprise-bot","@type":"ListItem"},{"name":"Confides","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb78fef-d693-4f78-8954-ca418301d057.png","url":"https://www.getapp.fr/software/2058055/incognitodesk","@type":"ListItem"},{"name":"Velaro","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.getapp.fr/software/105929/velaro","@type":"ListItem"}],"numberOfItems":25}
</script>
