---
description: Logiciels de service client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de service client - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de service client gratuits](https://www.getapp.fr/directory/231/customer-service/software) > [Page 5](https://www.getapp.fr/directory/231/customer-service/software?page=5)

# Logiciels de service client

Canonical: https://www.getapp.fr/directory/231/customer-service/software

Page : 5/8\
Précédent: [Page précédente](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=4)\
Suivant: [Page suivante](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=6)

-----

## Produits

1. [SpinOffice](https://www.getapp.fr/software/118407/spinoffice-crm) — 4.5/5 (33 reviews) — Une solution CRM pour les PME
2. [Cayzu](https://www.getapp.fr/software/91792/cayzu-help-desk) — 5.0/5 (30 reviews) — Logiciel de service client et de cas d'assistance
3. [elevio](https://www.getapp.fr/software/101831/elevio) — 4.6/5 (30 reviews) — Plateforme d'assistance et d'éducation des clients en libre-service
4. [Helpshift](https://www.getapp.fr/software/102163/helpshift) — 3.9/5 (29 reviews) — Service client évolutif sur vos applications web et mobiles
5. [Chatfuel](https://www.getapp.fr/software/106169/chatfuel) — 4.3/5 (28 reviews) — Concevez votre bot dès maintenant et sans aucun codage.
6. [C-Desk](https://www.getapp.fr/software/1003379/c-desk) — 4.7/5 (27 reviews) — Logiciel helpdesk basé sur le cloud pour les équipes de support client.
7. [Helpwise](https://www.getapp.fr/software/2057562/helpwise) — 4.7/5 (27 reviews) — Logiciel de communication et de gestion des flux de travail
8. [Text](https://www.getapp.fr/software/2082384/text-app) — 4.7/5 (26 reviews) — Un service client optimisé par IA sur une plateforme simple
9. [BlueSpice](https://www.getapp.fr/software/2073273/bluespice) — 4.3/5 (25 reviews) — Gérez les connaissances à la manière Wiki
10. [Magentrix](https://www.getapp.fr/software/102779/magentrix-social-intrane) — 4.7/5 (24 reviews) — La création de portails ne relève pas de la magie. C'est l'affaire de Magentrix.
11. [ConvergeHub](https://www.getapp.fr/software/90838/converge-enterprise) — 4.8/5 (24 reviews) — Un CRM de facturation, de service client, de ventes et de marketing pour les PME.
12. [Qubicles](https://www.getapp.fr/software/107053/qubicles) — 4.4/5 (24 reviews) — Un logiciel cloud de centre d'appels
13. [Mint Service Desk](https://www.getapp.fr/software/117895/mint-service-desk) — 4.8/5 (23 reviews) — Solution de gestion du centre de service et des ressources informatiques
14. [V2 Cloud WorkSpaces](https://www.getapp.fr/software/132839/v2-cloud) — 4.7/5 (23 reviews) — Plateforme de virtualisation de bureau pour les équipes distantes
15. [Zendesk QA](https://www.getapp.fr/software/2047802/klaus) — 4.9/5 (23 reviews) — Plateforme de gestion de la qualité et du support client
16. [Take Control](https://www.getapp.fr/software/109247/solarwinds-msp-anywhere) — 4.2/5 (22 reviews) — Solution d'accès à distance collaboratif.
17. [iAdvize](https://www.getapp.fr/software/100418/iadvize) — 4.2/5 (22 reviews) — Nous humanisons l’expérience digitale de façon rentable et scalable
18. [hello24.ai](https://www.getapp.fr/software/2066846/hello24-ai) — 4.7/5 (22 reviews) — Plateforme de commerce conversationnel
19. [Cognigy.AI](https://www.getapp.fr/software/2067921/cognigy-ai) — 4.8/5 (22 reviews) — Une plateforme d'IA conversationnelle pour les grandes entreprises
20. [Grasp](https://www.getapp.fr/software/91650/grasp) — 4.6/5 (21 reviews) — Un logiciel de support client pour chat en direct, e-mail et Twitter
21. [Serviceware Knowledge](https://www.getapp.fr/software/106765/serviceware-knowledge) — 4.5/5 (20 reviews) — Plateforme de gestion des connaissances
22. [Dixa](https://www.getapp.fr/software/107757/dixa) — 4.3/5 (20 reviews) — Plateforme de service client tout-en-un
23. [Hipporello Service Desk for Trello](https://www.getapp.fr/software/2062191/hipporello) — 4.8/5 (20 reviews) — Transformez votre tableau Trello en un centre de service.
24. [HappyFox Chat](https://www.getapp.fr/software/102065/happyfox-chat) — 4.5/5 (19 reviews) — Logiciel de chat en direct
25. [Eloquant](https://www.getapp.fr/software/2067984/eloquant) — 4.3/5 (19 reviews) — Eloquant - Plateforme cloud d'Expérience Client et de Voix du Client

-----

Page : 5/8\
Précédent: [Page précédente](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=4)\
Suivant: [Page suivante](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=6)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/231/customer-service/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.fr/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom"]},{"name":"GetApp France","url":"https://www.getapp.fr/","@type":"WebSite","@id":"https://www.getapp.fr/#website","publisher":{"@id":"https://www.getapp.fr/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.fr/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Logiciels de service client","description":"Logiciels de service client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.","url":"https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5","about":{"@id":"https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5#itemlist"},"breadcrumb":{"@id":"https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5#webpage","mainEntity":{"@id":"https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5#itemlist"},"publisher":{"@id":"https://www.getapp.fr/#organization"},"inLanguage":"fr","isPartOf":{"@id":"https://www.getapp.fr/#website"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5#breadcrumblist","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de service client gratuits","position":2,"item":"https://www.getapp.fr/directory/231/customer-service/software","@type":"ListItem"},{"name":"Page 5","position":3,"item":"https://www.getapp.fr/directory/231/customer-service/software?page=5","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Logiciels de service client - Meilleurs logiciels et outils gratuits | GetApp France 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5#itemlist","itemListElement":[{"name":"SpinOffice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16a9d913-e162-4bd4-a4b8-bdbd2d958a00.png","url":"https://www.getapp.fr/software/118407/spinoffice-crm","@type":"ListItem"},{"name":"Cayzu","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4156fd01-dee2-4102-bb6b-399e489ee3ab.png","url":"https://www.getapp.fr/software/91792/cayzu-help-desk","@type":"ListItem"},{"name":"elevio","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee8f7cc0-0567-4a61-b4ec-f0e70f68d4b4.png","url":"https://www.getapp.fr/software/101831/elevio","@type":"ListItem"},{"name":"Helpshift","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43f28c81-a6d8-4045-82ee-8eea702ece7a.png","url":"https://www.getapp.fr/software/102163/helpshift","@type":"ListItem"},{"name":"Chatfuel","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89a2a206-5f30-4d95-942c-3b2f4784995a.png","url":"https://www.getapp.fr/software/106169/chatfuel","@type":"ListItem"},{"name":"C-Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb2ff0f1-f577-4f5f-9ed8-bdcfda10a5e1.png","url":"https://www.getapp.fr/software/1003379/c-desk","@type":"ListItem"},{"name":"Helpwise","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b51a86ce-8281-4641-8812-ab428516fd8d.png","url":"https://www.getapp.fr/software/2057562/helpwise","@type":"ListItem"},{"name":"Text","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.fr/software/2082384/text-app","@type":"ListItem"},{"name":"BlueSpice","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.getapp.fr/software/2073273/bluespice","@type":"ListItem"},{"name":"Magentrix","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/059561a8-75e4-42c8-aae9-856a45d42950.png","url":"https://www.getapp.fr/software/102779/magentrix-social-intrane","@type":"ListItem"},{"name":"ConvergeHub","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2518bb3-5eea-46fc-9d02-ed60a0cb71d4.png","url":"https://www.getapp.fr/software/90838/converge-enterprise","@type":"ListItem"},{"name":"Qubicles","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28909422-5296-441d-b32d-0754a09ed43a.png","url":"https://www.getapp.fr/software/107053/qubicles","@type":"ListItem"},{"name":"Mint Service Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e229d3f-f8ea-4e59-9045-fbd31c38c580.png","url":"https://www.getapp.fr/software/117895/mint-service-desk","@type":"ListItem"},{"name":"V2 Cloud WorkSpaces","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b363d0bf-943a-4e30-8c8e-e225d4ce51cf.png","url":"https://www.getapp.fr/software/132839/v2-cloud","@type":"ListItem"},{"name":"Zendesk QA","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9a4e8b2-a7fe-47d0-b968-ca2a029f886b.jpeg","url":"https://www.getapp.fr/software/2047802/klaus","@type":"ListItem"},{"name":"Take Control","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ba400277-1253-4d54-a2e9-d7fef84503cc.png","url":"https://www.getapp.fr/software/109247/solarwinds-msp-anywhere","@type":"ListItem"},{"name":"iAdvize","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c2c14db-3a4b-4af4-b9e3-67cc0335dd06.png","url":"https://www.getapp.fr/software/100418/iadvize","@type":"ListItem"},{"name":"hello24.ai","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44def44b-3447-4d43-a1e6-933f1162381d.png","url":"https://www.getapp.fr/software/2066846/hello24-ai","@type":"ListItem"},{"name":"Cognigy.AI","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca162cb2-6abb-444a-a3d5-1ab492d030f3.png","url":"https://www.getapp.fr/software/2067921/cognigy-ai","@type":"ListItem"},{"name":"Grasp","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b1e6de40-e3dd-4bf9-a89c-a9179b3be0da.png","url":"https://www.getapp.fr/software/91650/grasp","@type":"ListItem"},{"name":"Serviceware Knowledge","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eaecd5d-872f-49a9-9d7c-2ebd5b317af2.jpeg","url":"https://www.getapp.fr/software/106765/serviceware-knowledge","@type":"ListItem"},{"name":"Dixa","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.getapp.fr/software/107757/dixa","@type":"ListItem"},{"name":"Hipporello Service Desk for Trello","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1985824-5fce-4c20-ad5f-80eb0db2241b.png","url":"https://www.getapp.fr/software/2062191/hipporello","@type":"ListItem"},{"name":"HappyFox Chat","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79b21a5c-8150-46f4-b656-cc964b80be33.png","url":"https://www.getapp.fr/software/102065/happyfox-chat","@type":"ListItem"},{"name":"Eloquant","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.getapp.fr/software/2067984/eloquant","@type":"ListItem"}],"numberOfItems":25}
</script>