---
description: Logiciels de service client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de service client - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de service client gratuits](https://www.getapp.fr/directory/231/customer-service/software) > [Page 4](https://www.getapp.fr/directory/231/customer-service/software?page=4)

# Logiciels de service client

Canonical: https://www.getapp.fr/directory/231/customer-service/software

Page : 4/8\
Précédent: [Page précédente](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=3)\
Suivant: [Page suivante](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5)

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## Produits

1. [Kavkom](https://www.getapp.fr/software/2045643/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Numéroteur prédictif et logiciel de téléphonie conçu pour les spécialistes du télémarketing
2. [Tracker](https://www.getapp.fr/software/9400/tracker) — 4.4/5 (66 reviews) — Logiciel de gestion du service client et du support.
3. [Chaport](https://www.getapp.fr/software/111189/chaport-live-chat) — 4.9/5 (63 reviews) — Logiciel de support en ligne (chat) intégré au site web
4. [Giva](https://www.getapp.fr/software/116599/giva-customer-service) — 4.9/5 (57 reviews) — Logiciel helpdesk basé sur le cloud pour les entreprises de toutes tailles
5. [Deepser](https://www.getapp.fr/software/2002751/deepser) — 4.6/5 (56 reviews) — Un logiciel de centre de services informatique et de gestion d'actifs
6. [Froged](https://www.getapp.fr/software/2050795/froged) — 4.5/5 (56 reviews) — Logiciel d'engagement client
7. [ProProfs Chat](https://www.getapp.fr/software/10018/proprofs-chat) — 4.8/5 (53 reviews) — Logiciel de chat en direct pour les sites web
8. [Re:amaze](https://www.getapp.fr/software/91771/reamaze-cloud-helpdesk) — 4.8/5 (53 reviews) — Soutenez, engagez et convertissez des clients sur une seule plateforme.
9. [AzureDesk](https://www.getapp.fr/software/104099/azuredesk) — 4.5/5 (50 reviews) — Logiciel de Help Desk
10. [Vision Helpdesk](https://www.getapp.fr/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Centre de services, centre multisociétés et centre de services ITSM/ITIL
11. [Heymarket](https://www.getapp.fr/software/112675/heymarket) — 4.5/5 (47 reviews) — Messagerie texte professionnelle pour les équipes
12. [Call Center Studio](https://www.getapp.fr/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Logiciel cloud de gestion de call center
13. [Shape](https://www.getapp.fr/software/115787/shape) — 4.7/5 (44 reviews) — Logiciel cloud de CRM, de ventes et de marketing automation
14. [Sinch Engage](https://www.getapp.fr/software/119059/messenger-communication-platform) — 4.4/5 (44 reviews) — Plateforme de communication client conçue pour augmenter votre CSAT
15. [Scorebuddy](https://www.getapp.fr/software/91775/scorebuddy) — 4.5/5 (43 reviews) — Logiciel d'assurance qualité pour la notation (appels/e-mails/chats/réseaux sociaux)
16. [INSIDE](https://www.getapp.fr/software/111117/inside) — 4.6/5 (41 reviews) — Plateforme d'engagement client de canal visuel et omnicanal
17. [Deskpro](https://www.getapp.fr/software/100699/deskpro) — 4.6/5 (38 reviews) — Un logiciel de service client sur lequel vous pouvez compter.
18. [NABD System](https://www.getapp.fr/software/90855/nabd) — 4.6/5 (38 reviews) — Logiciel omnicanal de support client et de centre d'assistance, plan gratuit
19. [HaloPSA](https://www.getapp.fr/software/104817/nethelpdesk) — 4.8/5 (38 reviews) — Logiciel de centre de service conforme à l'ITIL
20. [Emplifi Social Marketing Cloud](https://www.getapp.fr/software/112753/socialbakers) — 4.2/5 (38 reviews) — Logiciel de marketing pour les réseaux sociaux basé sur l'IA
21. [Quiq](https://www.getapp.fr/software/109689/quiq-messaging) — 4.5/5 (37 reviews) — Une solution de messagerie professionnelle : SMS, Facebook Messenger, Kik et Chat.
22. [UseResponse](https://www.getapp.fr/software/101983/useresponse) — 4.6/5 (36 reviews) — Suite de support client tout-en-un
23. [User.com](https://www.getapp.fr/software/104019/user) — 4.6/5 (36 reviews) — Le moteur de la croissance.
24. [Boxia](https://www.getapp.fr/software/2064656/boxia) — 4.9/5 (36 reviews) — Logiciel de suivi des expéditions en temps réel
25. [EcholoN](https://www.getapp.fr/software/164895/echolon) — 4.7/5 (35 reviews) — Un logiciel de centre d'assistance pour la gestion des processus de service client

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Page : 4/8\
Précédent: [Page précédente](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=3)\
Suivant: [Page suivante](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=5)

## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/231/customer-service/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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