---
description: Logiciels de service client gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de service client - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de service client gratuits](https://www.getapp.fr/directory/231/customer-service/software) > [Page 3](https://www.getapp.fr/directory/231/customer-service/software?page=3)

# Logiciels de service client

Canonical: https://www.getapp.fr/directory/231/customer-service/software

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Suivant: [Page suivante](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=4)

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## Produits

1. [Avochato](https://www.getapp.fr/software/108663/avochato) — 4.7/5 (135 reviews) — Messagerie SMS pour les ventes, l'assistance et équipes opérationnelles
2. [Gorgias](https://www.getapp.fr/software/124359/gorgias) — 4.6/5 (134 reviews) — Solution d'assistance et de service client
3. [Creatio CRM](https://www.getapp.fr/software/90504/bpm-online-crm) — 4.7/5 (133 reviews) — Dynamisez le marketing, les ventes et la performance du service \!
4. [Freshchat](https://www.getapp.fr/software/106095/freshchat) — 4.1/5 (117 reviews) — Logiciel de chat en ligne pour la messagerie moderne
5. [Medallia Concierge](https://www.getapp.fr/software/110749/zingle) — 4.5/5 (117 reviews) — Messagerie texte pour service client et collaboration d'équipe
6. [Supportbench](https://www.getapp.fr/software/105673/supportbench) — 4.9/5 (116 reviews) — Système tout-en-un de cas d'assistance pour le support technique et le support client
7. [Deskero](https://www.getapp.fr/software/91130/deskero) — 4.7/5 (112 reviews) — Logiciel d'assistance client
8. [TOPdesk](https://www.getapp.fr/software/111785/topdesk) — 4.4/5 (111 reviews) — La plateforme de gestion des services qui facilite la vie
9. [InvGate Service Management](https://www.getapp.fr/software/101213/service-desk) — 4.6/5 (108 reviews) — Logiciel de centre de service informatique
10. [Comm100](https://www.getapp.fr/software/91198/comm100-live-chat) — 4.7/5 (108 reviews) — Conversations réelles en temps réel.
11. [ZIWO](https://www.getapp.fr/software/131291/ziwo) — 4.7/5 (108 reviews) — Outil de centre d'appels basé sur API avec agents virtuels et réels.
12. [monday service](https://www.getapp.fr/software/2079989/monday-service) — 4.6/5 (108 reviews) — Solution de service client et d'assistance
13. [Bright Pattern](https://www.getapp.fr/software/91164/servicepattern) — 4.8/5 (104 reviews) — Logiciel de call center multicanal sur le cloud
14. [Zingtree](https://www.getapp.fr/software/103425/zingtree) — 4.4/5 (95 reviews) — Construisez votre propre dépanneur de type question-réponse
15. [Bettermode](https://www.getapp.fr/software/115855/tribe) — 4.7/5 (94 reviews) — Plateforme cloud de gestion des communautés pour les communautés de marque
16. [HappyFox Help Desk](https://www.getapp.fr/software/90516/happyfox) — 4.6/5 (92 reviews) — Logiciel pour support client et helpdesk
17. [Sprinklr](https://www.getapp.fr/software/100180/sprinklr) — 4.3/5 (90 reviews) — Gestion des réseaux sociaux, analyse sociale et planification stratégique
18. [Groove](https://www.getapp.fr/software/91569/groove) — 4.5/5 (87 reviews) — Logiciel simple de service d'assistance
19. [My AskAI](https://www.getapp.fr/software/2067762/my-askai) — 4.5/5 (82 reviews) — Créez un chatbot personnalisé par IA (ChatGPT) en quelques minutes, sans programmation.
20. [Whatfix](https://www.getapp.fr/software/101353/whatfix) — 4.6/5 (77 reviews) — Accélérez l'adoption du produit
21. [Mojo Helpdesk](https://www.getapp.fr/software/90709/mojo-helpdesk-customer-support-and-ticket-tracking) — 4.4/5 (74 reviews) — Centralisez, affectez et suivez les demandes d'assistance avec l'application de suivi des cas d'assistance.
22. [LiveHelpNow](https://www.getapp.fr/software/8781/livehelpnow-customer-service-suite) — 4.6/5 (72 reviews) — Une solution d'assistance et de chat en direct pour le service client.
23. [eDesk](https://www.getapp.fr/software/102115/xsellco-helpdesk) — 4.4/5 (71 reviews) — Le seule helpdesk intégré pour eCommerce no. 1
24. [FluentStream](https://www.getapp.fr/software/103301/fluentstream) — 4.6/5 (71 reviews) — Un service cloud de téléphonie d'affaires
25. [Customerly](https://www.getapp.fr/software/113889/customerly) — 4.5/5 (70 reviews) — Logiciel de cycle de vie clients pour l'assistance, l'automatisation, etc.

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Précédent: [Page précédente](https://www.getapp.fr/directory/231/customer-service/pricing/free/software?page=2)\
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## Catégories connexes

- [Logiciels de gestion des cas d'assistance](https://www.getapp.fr/directory/3479/it-ticketing-systems/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Logiciels de bases de connaissances](https://www.getapp.fr/directory/2823/knowledge-base/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/231/customer-service/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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