---
description: Logiciels de parcours client - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels de parcours client - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels de parcours client](https://www.getapp.fr/directory/1611/customer-journey-mapping-tools/software)

# Logiciels de parcours client

Canonical: https://www.getapp.fr/directory/1611/customer-journey-mapping-tools/software

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Suivant: [Page suivante](https://www.getapp.fr/directory/1611/customer-journey-mapping-tools/software?page=2)

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## Produits

1. [SurveySparrow](https://www.getapp.fr/software/111349/surveysparrow) — 4.4/5 (121 reviews) — Outil de sondage conversationnel.
2. [Mailchimp](https://www.getapp.fr/software/8268/mailchimp) — 4.5/5 (17587 reviews) — Solution de gestion de campagnes d'email marketing
3. [Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3045 reviews) — Avec Pipedrive CRM tool plus rien n’arrête les vendeurs
4. [Marketo Engage](https://www.getapp.fr/software/990/marketo-lead-management) — 4.3/5 (710 reviews) — Marketing automation pour les spécialistes du marketing numérique
5. [Hotjar](https://www.getapp.fr/software/101789/hotjar) — 4.6/5 (539 reviews) — Obtenez des informations et des retours grâce à l'analytique mobile et de site web.
6. [Lucky Orange](https://www.getapp.fr/software/112955/lucky-orange) — 4.7/5 (260 reviews) — Suite tout-en-un d'optimisation de la conversion pour les propriétaires de sites web
7. [Similarweb](https://www.getapp.fr/software/100382/similarweb-pro) — 4.6/5 (256 reviews) — Analyse des données du trafic des applications et sites web
8. [XM for Customer Experience](https://www.getapp.fr/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plateforme de gestion de l'expérience client
9. [Pendo](https://www.getapp.fr/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Utilisation du produit et capture de données comportementales
10. [CardBoard](https://www.getapp.fr/software/113639/cardboard) — 4.2/5 (170 reviews) — Outil collaboratif de cartographie des historiques et parcours utilisateur basé sur le web
11. [LeadSquared](https://www.getapp.fr/software/101405/leadsquared) — 4.3/5 (167 reviews) — Plateforme de marketing automation et d'exécution des ventes
12. [LeadsRx](https://www.getapp.fr/software/105887/leadsrx-attribution-software) — 4.4/5 (144 reviews) — Attribution marketing multicanal pour le B2B et B2C
13. [Smartlook](https://www.getapp.fr/software/108697/smartlook) — 4.7/5 (136 reviews) — Suivi des activités des visiteurs pour la gestion de l'expérience client
14. [Contentsquare](https://www.getapp.fr/software/133403/contentsquare) — 4.8/5 (116 reviews) — Outil d'expérience d'intelligence numérique pour l'analyse comportementale
15. [UXPressia](https://www.getapp.fr/software/112651/uxpressia) — 4.8/5 (80 reviews) — Créer des cartes de parcours clients, des personas et des cartes d'impact en ligne
16. [Pingdom](https://www.getapp.fr/software/91419/pingdom) — 4.5/5 (78 reviews) — web monitoring, surveillance de sites web
17. [Whatfix](https://www.getapp.fr/software/101353/whatfix) — 4.6/5 (77 reviews) — Accélérez l'adoption du produit
18. [Segment](https://www.getapp.fr/software/101273/segment) — 4.7/5 (72 reviews) — Un hub de données client
19. [Fullstory](https://www.getapp.fr/software/116603/fullstory) — 4.6/5 (67 reviews) — Informations sur les données des pages web pour améliorer l'expérience client
20. [Involve.me](https://www.getapp.fr/software/2053765/involve-me) — 4.4/5 (67 reviews) — Générateur de contenu sans code pour les formulaires, les enquêtes, les questionnaires, etc.
21. [Matomo](https://www.getapp.fr/software/2053481/matomo) — 4.7/5 (62 reviews) — Reprenez le contrôle avec Matomo.
22. [Delighted](https://www.getapp.fr/software/117403/delighted) — 4.8/5 (57 reviews) — Recueil de retours d'opinion client sur plusieurs canaux avec scores NPS
23. [Dreamdata](https://www.getapp.fr/software/131879/dreamdata-io) — 4.8/5 (55 reviews) — Attribution multipoint basée sur les comptes et analyse des recettes
24. [GetFeedback](https://www.getapp.fr/software/91575/getfeedback) — 4.6/5 (53 reviews) — Envoyez de meilleures enquêtes. Recevez de meilleurs commentaires.
25. [Heap](https://www.getapp.fr/software/105295/heap) — 4.5/5 (42 reviews) — Solution de mobile et web analytics

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## Catégories connexes

- [Logiciels CDP (Customer Data Platform)](https://www.getapp.fr/directory/1425/customer-data-platform/software)
- [Logiciels de satisfaction client](https://www.getapp.fr/directory/1029/customer-satisfaction/software)
- [Outils UX (expérience utilisateur)](https://www.getapp.fr/directory/1287/ux/software)
- [Logiciels d'analyse marketing](https://www.getapp.fr/directory/602/marketing-analytics/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/1611/customer-journey-mapping-tools/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/directory/1611/customer-journey-mapping-tools/software> |
| de-AT | <https://www.getapp.at/directory/1611/customer-journey-mapping-tools/software> |
| en | <https://www.getapp.com/marketing-software/customer-journey-mapping-tools/> |
| en-AE | <https://www.getapp.ae/directory/1611/customer-journey-mapping-tools/software> |
| en-AU | <https://www.getapp.com.au/directory/1611/customer-journey-mapping-tools/software> |
| en-CA | <https://www.getapp.ca/directory/1611/customer-journey-mapping-tools/software> |
| en-GB | <https://www.getapp.co.uk/directory/1611/customer-journey-mapping-tools/software> |
| en-IE | <https://www.getapp.ie/directory/1611/customer-journey-mapping-tools/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1611/customer-journey-mapping-tools/software> |
| en-SG | <https://www.getapp.sg/directory/1611/customer-journey-mapping-tools/software> |
| en-ZA | <https://www.getapp.za.com/directory/1611/customer-journey-mapping-tools/software> |
| es | <https://www.getapp.es/directory/1611/customer-journey-mapping-tools/software> |
| es-CL | <https://www.getapp.cl/directory/1611/customer-journey-mapping-tools/software> |
| es-CO | <https://www.getapp.com.co/directory/1611/customer-journey-mapping-tools/software> |
| es-MX | <https://www.getapp.com.mx/directory/1611/customer-journey-mapping-tools/software> |
| fr | <https://www.getapp.fr/directory/1611/customer-journey-mapping-tools/software> |
| fr-BE | <https://fr.getapp.be/directory/1611/customer-journey-mapping-tools/software> |
| fr-CA | <https://fr.getapp.ca/directory/1611/customer-journey-mapping-tools/software> |
| nl | <https://www.getapp.nl/directory/1611/customer-journey-mapping-tools/software> |
| nl-BE | <https://www.getapp.be/directory/1611/customer-journey-mapping-tools/software> |
| pt | <https://www.getapp.com.br/directory/1611/customer-journey-mapping-tools/software> |
| pt-PT | <https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software> |

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