---
description: Outils de gestion d'incidents gratuits : découvrez les outils les plus demandés. Comparez les fonctionnalités, les avis des utilisateurs, les prix et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Outils de gestion d'incidents - Meilleurs logiciels et outils gratuits | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Outils de gestion d'incidents gratuits](https://www.getapp.fr/directory/1415/incident-management/software)

# Outils de gestion d'incidents

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## Produits

1. [Freshservice](https://www.getapp.fr/software/91351/freshservice) — 4.6/5 (791 reviews) — Centre de service IT conforme à l'ITIL
2. [Mitti (by SafetyCulture)](https://www.getapp.fr/software/102403/iauditor) — 4.6/5 (355 reviews) — Application mobile d'inspection de listes de contrôle utilisée pour effectuer des audits
3. [Site24x7](https://www.getapp.fr/software/91129/site24x7) — 4.7/5 (372 reviews) — Outil de surveillance des performances tout-en-un pour opérations informatiques et DevOps
4. [Mint Service Desk](https://www.getapp.fr/software/117895/mint-service-desk) — 4.8/5 (23 reviews) — Solution de gestion du centre de service et des ressources informatiques
5. [Salesforce Service Cloud](https://www.getapp.fr/software/91754/salesforce-1-service-cloud) — 4.5/5 (827 reviews) — Offrez un service client d'excellence
6. [JIRA Service Management](https://www.getapp.fr/software/91811/jira-service-management) — 4.5/5 (772 reviews) — Un centre de service extrêmement simple construit sur Jira.
7. [SolarWinds Service Desk](https://www.getapp.fr/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Logiciel de centre de services informatique et de gestion d'actifs
8. [Datadog](https://www.getapp.fr/software/91489/datadog-cloud-monitoring) — 4.6/5 (366 reviews) — Service de surveillance pour l'informatique
9. [Splunk Enterprise](https://www.getapp.fr/software/122523/splunk) — 4.6/5 (264 reviews) — Gestion et analytique des données machine
10. [ManageEngine ServiceDesk Plus](https://www.getapp.fr/software/20521/manageengine-service-desk-plus) — 4.4/5 (234 reviews) — Logiciel helpdesk - cloud et sur site
11. [PagerDuty](https://www.getapp.fr/software/91574/pagerduty) — 4.6/5 (220 reviews) — Logiciel de gestion des incidents et de performance des opérations
12. [Pirani](https://www.getapp.fr/software/2040543/pirani) — 4.5/5 (217 reviews) — Suite de gestion de la conformité et des risques pour les entreprises
13. [New Relic](https://www.getapp.fr/software/20443/new-relic) — 4.5/5 (198 reviews) — Tests de performance et surveillance
14. [Vivantio](https://www.getapp.fr/software/91516/vivantio) — 4.3/5 (178 reviews) — Logiciel pour centres de services fiable, crédible et souple
15. [Zoho Creator](https://www.getapp.fr/software/10004/zoho-creator) — 4.3/5 (170 reviews) — Une plateforme avec peu de codage pour créer des applications métiers personnalisées.
16. [OpsGenie](https://www.getapp.fr/software/103249/opsgenie) — 4.6/5 (155 reviews) — Service d'alerte et de gestion des incidents pour les équipes de devops
17. [AlertMedia](https://www.getapp.fr/software/113649/alertmedia-mass-notification) — 4.8/5 (151 reviews) — Notifications d'urgence et surveillance bidirectionnelles dans le cloud
18. [GoAudits](https://www.getapp.fr/software/2043755/goaudits) — 4.8/5 (145 reviews) — Plateforme d'audit et d'inspection pour les professionnels
19. [xMatters](https://www.getapp.fr/software/105573/xmatters) — 4.6/5 (141 reviews) — Plateforme interactive d'alertes informatiques pour les grandes entreprises
20. [EcoOnline](https://www.getapp.fr/software/102745/ecompliance-safety) — 4.6/5 (123 reviews) — Solution de gestion de la conformité basée sur le cloud
21. [TOPdesk](https://www.getapp.fr/software/111785/topdesk) — 4.4/5 (111 reviews) — La plateforme de gestion des services qui facilite la vie
22. [Teramind](https://www.getapp.fr/software/105327/teramind) — 4.7/5 (107 reviews) — Détection et prévention des menaces internes grâce à UBA
23. [HSI Donesafe](https://www.getapp.fr/software/109675/donesafe) — 4.8/5 (96 reviews) — Un logiciel de gestion QHSE tout-en-un haut de gamme
24. [VelocityEHS](https://www.getapp.fr/software/104315/velocityehs) — 4.4/5 (85 reviews) — Logiciel de gestion QHSE (qualité, hygiène, sécurité, environnement)
25. [IBM Maximo Application Suite](https://www.getapp.fr/software/9707/maximo-as-a-service) — 4.2/5 (83 reviews) — Gestion des équipements sur le cloud

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## Catégories connexes

- [Logiciels QHSE (qualité hygiène sécurité environnement)](https://www.getapp.fr/directory/699/ehs/software)
- [Governance, Risk and Compliance (GRC)](https://www.getapp.fr/directory/251/governance-risk-compliance-grc/software)
- [Logiciels d'audit](https://www.getapp.fr/directory/470/audit-compliance/software)
- [Logiciels de gestion de la qualité](https://www.getapp.fr/directory/144/quality-management/software)
- [Logiciels de gestion de la sécurité](https://www.getapp.fr/directory/1447/safety-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/1415/incident-management/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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