---
description: Page 5 - Logiciels CCM (Customer Communications Management) - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 5 - Logiciels CCM (Customer Communications Management) - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) > [Page 5](https://www.getapp.fr/directory/1139/customer-communications-management/software?page=5)

# Logiciels CCM (Customer Communications Management)

Canonical: https://www.getapp.fr/directory/1139/customer-communications-management/software

Page : 5/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/1139/customer-communications-management/software?page=4)\
Suivant: [Page suivante](https://www.getapp.fr/directory/1139/customer-communications-management/software?page=6)

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## Produits

1. [Avaya Experience Platform](https://www.getapp.fr/software/101083/avaya) — 4.7/5 (11 reviews) — Solution de gestion de centre d'appels
2. [Rooftop](https://www.getapp.fr/software/2047944/rooftop) — 4.4/5 (11 reviews) — Un logiciel de gestion de projets et d'e-mails pour les équipes modernes.
3. [Richpanel](https://www.getapp.fr/software/108891/ecommerce-crm) — 4.9/5 (10 reviews) — Plateforme de données client pour le commerce de détail
4. [SmartIQ](https://www.getapp.fr/software/126151/intelledox) — 4.7/5 (10 reviews) — Formulaires guidés, génération de documentations, flux de travail, intégrations | CCM de nouvelle génération
5. [LiveCaller](https://www.getapp.fr/software/2038703/livecaller) — 4.8/5 (10 reviews) — Logiciel de chat en direct et de customer communications management
6. [INO CX](https://www.getapp.fr/software/2046669/ino-cx) — 4.5/5 (10 reviews) — Centre de contact omnicanal
7. [Confides](https://www.getapp.fr/software/2058055/incognitodesk) — 4.7/5 (10 reviews) — Plateforme cloud de messagerie unifiée
8. [Potion](https://www.getapp.fr/software/2060139/potion-2) — 4.9/5 (10 reviews) — Une solution d'e-mail vidéo personnalisée optimisée par IA (intelligence artificielle)
9. [Qwil Messenger](https://www.getapp.fr/software/2063805/qwil-messenger) — 4.7/5 (10 reviews) — Une véritable alternative à "WhatsApp" pour les services professionnels
10. [Base](https://www.getapp.fr/software/2083733/base-3) — 4.3/5 (10 reviews) — Plateforme d’intégration e-commerce multicanal
11. [Velaro](https://www.getapp.fr/software/105929/velaro) — 3.9/5 (9 reviews) — Logiciel de chat en direct d'entreprise
12. [Soprano](https://www.getapp.fr/software/2046143/soprano-connect) — 4.8/5 (9 reviews) — Plateforme de communication avec outils de messagerie
13. [BrandBastion](https://www.getapp.fr/software/2062200/brand-bastion) — 4.4/5 (9 reviews) — Gérez les commentaires sur les réseaux sociaux plus rapidement grâce à l'IA.
14. [Vozy](https://www.getapp.fr/software/111639/vozy) — 4.0/5 (7 reviews) — Système de téléphonie sur le cloud pour les ventes et le support client modernes
15. [CM.com Communications Platform](https://www.getapp.fr/software/142843/cm-com) — 4.9/5 (7 reviews) — Une plateforme unique pour tous les canaux mobiles
16. [Qiscus](https://www.getapp.fr/software/2059385/qiscus) — 4.4/5 (7 reviews) — Une solution cloud de customer communications management
17. [KSL Suite](https://www.getapp.fr/software/2075672/ksl-suite) — 4.2/5 (6 reviews) — Logiciel de communication multicanal personnalisée B2C
18. [NinjaChat](https://www.getapp.fr/software/2058779/ninjachat) — 4.6/5 (5 reviews) — Logiciel de chat
19. [Thrio](https://www.getapp.fr/software/2062698/thrio) — 5.0/5 (5 reviews) — Une technologie de centre d'appels. Bien faite.
20. [Elixir Cloud](https://www.getapp.fr/software/2067051/elixir-1) — 4.3/5 (4 reviews) — avec Elixir Cloud, l'avenir de la CCM (Customer Communication Management) est simplifié, sécurisé et évolutif
21. [ViaDialog](https://www.getapp.fr/software/2071109/viaflow) — 5.0/5 (4 reviews) — Interactions intelligentes
22. [Quidget](https://www.getapp.fr/software/2076810/quidget) — 4.8/5 (4 reviews) — Des chatbots personnalisés et assistants d'IA pour les conversations avec les clients
23. [VoyagerNetz](https://www.getapp.fr/software/2076939/voyagernetz) — 5.0/5 (4 reviews) — Une messagerie multicanale.
24. [Gnatta](https://www.getapp.fr/software/2000531/gnatta) — 4.7/5 (3 reviews) — Outil d'engagement client pour la communication omnicanale
25. [AlphaChat](https://www.getapp.fr/software/2048096/alphachat) — 5.0/5 (3 reviews) — Plateforme d'IA conversationnelle avec assistants virtuels

-----

Page : 5/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/1139/customer-communications-management/software?page=4)\
Suivant: [Page suivante](https://www.getapp.fr/directory/1139/customer-communications-management/software?page=6)

## Catégories connexes

- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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