---
description: Page 2 - Logiciels CCM (Customer Communications Management) - Découvrez les meilleurs outils. Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Page 2 - Logiciels CCM (Customer Communications Management) - Meilleurs outils 2026 | GetApp France
---

Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](https://www.getapp.fr/directory/1139/customer-communications-management/software) > [Page 2](https://www.getapp.fr/directory/1139/customer-communications-management/software?page=2)

# Logiciels CCM (Customer Communications Management)

Canonical: https://www.getapp.fr/directory/1139/customer-communications-management/software

Page : 2/6\
Précédent: [Page précédente](https://www.getapp.fr/directory/1139/customer-communications-management/software)\
Suivant: [Page suivante](https://www.getapp.fr/directory/1139/customer-communications-management/software?page=3)

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## Produits

1. [Genesys Cloud CX](https://www.getapp.fr/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — Centre de contact omnicanal dans le Cloud
2. [Help Scout](https://www.getapp.fr/software/90462/help-scout) — 4.6/5 (225 reviews) — Service d'assistance hébergé dans le web conçu pour une meilleure expérience client
3. [JustCall](https://www.getapp.fr/software/2047760/justcall) — 4.1/5 (223 reviews) — Logiciel de sondage par SMS pour les secteurs de la santé et de l'e-commerce
4. [Kommo](https://www.getapp.fr/software/91200/amocrm) — 4.3/5 (195 reviews) — Gestion des leads et des ventes pour les PME
5. [HelpDesk](https://www.getapp.fr/software/116767/helpdesk) — 4.6/5 (180 reviews) — Logiciel de cas d'assistance pour un support client simplifié
6. [Jobin.cloud](https://www.getapp.fr/software/2052582/jobin-cloud) — 4.7/5 (172 reviews) — Outil tout-en-un pour trouver et impliquer des personnes
7. [ReminderCall.com](https://www.getapp.fr/software/117295/remindercall-com) — 4.7/5 (168 reviews) — Un système de rappel de rendez-vous pour le secteur médical
8. [ClientPoint](https://www.getapp.fr/software/104549/paperless-proposal) — 4.6/5 (166 reviews) — Logiciel de présentation et de suivi des propositions basé sur le cloud
9. [Crisp](https://www.getapp.fr/software/111347/crisp) — 4.6/5 (147 reviews) — Solution multicanal tout-en-un pour le support, le marketing et les ventes
10. [Missive](https://www.getapp.fr/software/2057204/missive) — 4.9/5 (147 reviews) — Boîte de réception collaborative pour les équipes
11. [Hiver](https://www.getapp.fr/software/20502/hiver) — 4.7/5 (146 reviews) — Gérez le support client et les leads commerciaux directement depuis Gmail.
12. [Adobe Experience Manager](https://www.getapp.fr/software/100919/adobe-experience-manager) — 4.3/5 (142 reviews) — Système de gestion des contenus d'entreprise
13. [UJET](https://www.getapp.fr/software/110527/ujet) — 4.6/5 (140 reviews) — Plateforme d'interaction et de support client avec intégration CRM
14. [Gladly](https://www.getapp.fr/software/106673/gladly) — 4.8/5 (139 reviews) — Gladly est une plateforme de service client basée sur le cloud.
15. [17hats](https://www.getapp.fr/software/121795/17hats) — 4.4/5 (136 reviews) — Un logiciel de gestion d'affaires pour les entrepreneurs et les équipes
16. [Gorgias](https://www.getapp.fr/software/124359/gorgias) — 4.6/5 (133 reviews) — Solution d'assistance et de service client
17. [Whistle Messaging](https://www.getapp.fr/software/2039195/whistle) — 4.7/5 (131 reviews) — Excellente plateforme de messagerie client pour l'hôtellerie
18. [Medallia Concierge](https://www.getapp.fr/software/110749/zingle) — 4.5/5 (117 reviews) — Messagerie texte pour service client et collaboration d'équipe
19. [Freshchat](https://www.getapp.fr/software/106095/freshchat) — 4.1/5 (115 reviews) — Logiciel de chat en ligne pour la messagerie moderne
20. [TeamSupport Messaging & Live Chat](https://www.getapp.fr/software/2060644/teamsupport-messaging-live-chat) — 4.6/5 (114 reviews) — Lancez des conversations percutantes
21. [Preferred Patron Loyalty](https://www.getapp.fr/software/104571/preferred-patron-loyalty) — 4.9/5 (109 reviews) — Marketing de fidélisation et gestion des cartes-cadeaux
22. [CallingPost](https://www.getapp.fr/software/132535/callingpost) — 4.5/5 (108 reviews) — Logiciel de diffusion de messages vocaux, des SMS et des e-mails
23. [OneSignal](https://www.getapp.fr/software/122083/onesignal) — 4.7/5 (106 reviews) — Plus d’engagement. Moins de désabonnement.
24. [JivoChat](https://www.getapp.fr/software/104113/jivochat) — 4.6/5 (105 reviews) — Support en ligne (chat) avec des applications d'agent pour iOS et Android
25. [Zoho SalesIQ](https://www.getapp.fr/software/101511/zoho-salesiq) — 4.4/5 (98 reviews) — Découvrez l'avenir de l'engagement client

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Précédent: [Page précédente](https://www.getapp.fr/directory/1139/customer-communications-management/software)\
Suivant: [Page suivante](https://www.getapp.fr/directory/1139/customer-communications-management/software?page=3)

## Catégories connexes

- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software)
- [Logiciels de sms marketing](https://www.getapp.fr/directory/1291/sms-marketing/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Logiciels de contact client](https://www.getapp.fr/directory/593/contact-center/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

-----

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