---
description: Logiciels CCM (Customer Communications Management) open source : liste gratuite des meilleurs outils (France). Comparez les fonctionnalités, les avis des utilisateurs, les prix, les types de licences et les démos gratuites.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Logiciels CCM (Customer Communications Management) open source - Avis et prix - GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management) open source](https://www.getapp.fr/directory/1139/customer-communications-management/software)

# Logiciels CCM (Customer Communications Management)

Canonical: https://www.getapp.fr/directory/1139/customer-communications-management/software

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## Produits

1. [Zoho Desk](https://www.getapp.fr/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Le premier logiciel helpdesk sensible au contexte du secteur d'activité
2. [Telegram](https://www.getapp.fr/software/114023/telegram) — 4.7/5 (6438 reviews) — Application cloud de messagerie mobile et de bureau pour tous les appareils
3. [Lime Connect](https://www.getapp.fr/software/90636/userlike-live-chat) — 4.6/5 (649 reviews) — Aidez vos clients quand c'est important, où c'est important.
4. [JivoChat](https://www.getapp.fr/software/104113/jivochat) — 4.6/5 (105 reviews) — Support en ligne (chat) avec des applications d'agent pour iOS et Android
5. [Plivo](https://www.getapp.fr/software/109517/plivo) — 4.3/5 (84 reviews) — Plateforme vocale et SMS basée sur API pour les entreprises de toutes tailles
6. [Nuxeo](https://www.getapp.fr/software/91091/nuxeo-platform) — 4.2/5 (32 reviews) — Plateforme de services de contenu moderne pour les grandes entreprises
7. [NinjaChat](https://www.getapp.fr/software/2058779/ninjachat) — 4.6/5 (5 reviews) — Logiciel de chat
8. [CX Genie](https://www.getapp.fr/software/2079275/cx-genie) — 4.0/5 (2 reviews) — Logiciel de chatbot optimisé par IA et basé sur le cloud

## Catégories connexes

- [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software)
- [Logiciels pour support client](https://www.getapp.fr/directory/562/customer-support/software)
- [Logiciels helpdesk](https://www.getapp.fr/directory/287/help-desk-ticketing/software)
- [Logiciels de chatbots](https://www.getapp.fr/directory/2795/chatbot/software)
- [Outils de Knowledge Management](https://www.getapp.fr/directory/257/knowledge-management/software)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/directory/1139/customer-communications-management/software)
- [Toutes les catégories](https://www.getapp.fr/directory)

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