Comparez Zendesk avec des Applications Similaires

Avis sur Zendesk

Zendesk

Le support client rapide et efficace
455 avis
En savoir plus

Aperçu

Plateformes

Web
iPhone
Android
Windows Phone

Utilisateurs types

Indépendants
Petites PME
Moyennes PME
Grands Comptes

Support

Phone support
Online support
Knowledge base
Video tutorials

Captures d'écran

Voir 6 de plus

Tarifs

À partir de

1.00/mois

Essai gratuit
Carte de crédit non requise
Freemium
Abonnement
Voir les tarifs

Avis

Avis global (requis)

455 avis utilisateurs

Facilité d'utilisation

Rapport qualité-prix

Support client

Dernier avis :

17 janvier

Vendor responds to reviews?

No

Lire les avis

Users

By industry


By company size


By country


Statistics are based on 634 users from the GetApp community.

See more

Features

API
Base de connaissances
Champs personnalisés
Chat
Comptes utilisateurs multiples
Contrôle en temps réel
Forum en ligne
Gestion de tickets
Gestion des congés
Gestion des tickets d'assistance
Import / Export de données
Interface utilisateur personnalisée
Intégration CRM
Intégration d'applications tierces
Localisations multiples
Macros
Mises à jour instantanées
Monitoring
Prise en charge multi-formats
Rapports personnalisables
Régulation du workflow
Suivi des emails
Templates email
En savoir plus

Integrations

BigCommerce
Bitium
Capsule
Desk.com
Facebook
Freshdesk
Google Analytics
JIRA Software
Magento
MailChimp
Microsoft Dynamics CRM
Salesforce Sales Cloud
Shopify
Slack
SugarCRM
Twitter
Wordpress
Zapier
Zendesk
Zoho CRM
Total integrations 242
Voir tous

Security

Certifications

Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM)
FIPS 140-2
HIPAA Business Associate Agreement (BAA)
ISO 27001/27002
Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 2
United Kingdom G-Cloud

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
En savoir plus

Alternatives

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HappyFox

Helpdesk, customer support software
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Freshdesk

Logiciel d'assistance à la clientèle
168 avis

Réseaux sociaux

   60 360

  71 363 


Avis sur Zendesk

Zendesk

Le support client rapide et efficace
455 avis En savoir plus

Ajouter

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