mysurveylab.com  

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mysurveylab.com

Logiciel de sondage en ligne

5.0/5 (17 avis)
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MySurveyLab is online survey software for any kind and size of business. Whether you are in marketing research, customer experience or employee insights this is tool you need to have.

Some of well known MySurveyLab customers are Deutsche Bank, AXA Direct, Dropbox, IFS, Abbott, OKI, City of Lublin or Mercedes. For organizations that are looking for tailored solutions we offer on-demand system development, integration, SLA and professional services.

Mobile surveys
MySurveyLab surveys works great on any device - pc/laptop, tablet or mobile. All surveys are fully responsive and they adapt to device screen.

Multi-language support
MySurveyLab works great with any language, including right-to-left written languages like Arabic, Hebrew or Persian.

Multi-user support
Two is better than one. We totally understand that. With MySuveyLab you can work in a team, assign roles and access rights for created surveys.

Advanced question types
We provide 21 different question types including advanced questions like NPS, Rating, Hot Spots or Heat maps.

Branding
You have full control over your brand. You can adjust survey colors, fonts, buttons to meet your needs. You can add logo, redirection and even change URL.

Real-time report
You will be able to track and analyze survey results in a real-time. Create cross tab reports. You can filter and download results.

Enhanced security
We provide HTTPS/SSL encryption for your surveys, password strength verification and event log so you can track operations on your account.

Online survey panel
We provide access to one of the biggest online survey panels, with over 19 million panelist in 70 countries.
mysurveylab.com

mysurveylab.com Reviews (17)

Latest reviews

 User friendly, great support 
Vendor responded

mysurveylab.com customer support is outstanding. They answer is always quick and to the point. It is a real pleasure to work with them. The software itself is easy to use, and what is impotent for me it provides excellent multi-language survey features.

Read the full review
Reviewed 4 juin 2016 by Joanna Lewandowska

 

 Very satisfied with mySurveyLab online surveys

mysurveylab.com online surveys has helped us learn about expectations of our new customers and maintain good and long-term relations with existing ones. mysurveylab.com has been doing an excellent job for us.

Read the full review
Reviewed 31 mai 2016 by Timea Balajcza

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Captures d'écran (3)

mysurveylab.com screenshot: mysurveylab.commysurveylab.com screenshot: Online survey examplemysurveylab.com screenshot: Survey list

Sécurité

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Spécifications

Utilisateurs types
Administrations Publiques, Grands Comptes (> 500 salariés), Indépendants, Moyennes PME (50-499 salariés), ONG, Petites PME (<49 salariés)
Supports compatibles
Web
Géographies
Allemagne, Amérique Latine, Asie, Australie, Canada, Chine, États-Unis, Europe, Grande-Bretagne, Inde, Japon, Moyen-Orient et Afrique
Langues
Allemand, Anglais, Arabe, Chinois (Simplifié), Chinois (Traditionnel), Coréen, Danois, Espagnol, Finlandais, Français, Hébreu, Hollandais, Hongrois, Indonésien, Irlandais, Italien, Japonais, Norvégien, Polonais, Portugais, Russe, Suédois, Tchèque, Thai, Turc, Ukrainien
Support
Assistance en Ligne, Base de Connaissances, FAQs, Téléphone

Tarifs

À partir de: $9.00/mois
Modèle: Abonnement, Essai Gratuit, Freemium

We provide subscription plans to suit everyone needs. Prices range from 9 - 99 USD a month. Students get 20% off. Basic plan is provided for Free.

Competitors Pricing

Survey Galaxy

Modèle: Abonnement, Essai Gratuit

Online Survey

À partir de: $15.00/mois
Modèle: Essai Gratuit

ProProfs Survey Maker

À partir de: $7.97/mois
Modèle: Abonnement, Essai Gratuit, Freemium, Open-source

Les utilisateurs ayant visité mysurveylab.com ont également visité

Fonctionnalités

  • Online and mobile surveys, questionnaires, tests and forms
  • Complete survey branding control
  • Advanced response collection (email, web, popup, web widget)
  • Real-time reports
  • Multi-language support (right-to-left, Unicode)
  • Export survey results (SPSS, Excel, csv)
  • Advanced skip logic
  • Enhanced security (HTTPS/SSL)
  • QR Codes
  • Multi-user support
  • Mobile surveys
  • Integration
  • Cross tab reports
  • Zendesk integration
  • Slack integration

Bénéfices

- Ready to use in minutes.
- No software to install or download. All you need is web browser.
- Professional features.
- User friendly. No need for long or dedicated training.
- Secure. With HTTPS/SSL encryption.

Alternatives à mysurveylab.com

Grzegorz Kot

Best on market

21/12/2016

Mysurveylab is really fast in comparison to other tools on market. You don't have to wait for every single piece of data. They have best cross tabulation I ever use. Real if you need this functionality there is no better option.

Pour

Functionalities like SPSS, Heat maps, Cross tabulation and report filters.

Contre

Help is not always helpful

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Oui   Non
Read more
Izotov Oleksandr

Mysurveylab - excellent solution

28/11/2016

Great survey software and professional customer support. We used online surveys with heat map and hot spot questions and software worked really well. It is real pleasure to work with mysurveylab.com.

Pour

functionality, support, loyalty, cost, continuous improvement

Contre

need a more modern interface

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Oui   Non
Read more
Artur Borcuch

Experience

20/11/2016

I'm 3 years client of the company. The cooperation is excellent. Customer Support respond immediately.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Marcin Popiel

Strongly recommend mySurveyLab.com

03/11/2016

I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions. Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge. I strongly recommend mySurveyLab.com!

Pour

- great support team - various functions - low price - professional statistics in different file formats

Contre

- It's hard to find any cons

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Time used: 6-12 mois

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Oui   Non
Read more
Tomasz Grabowski

Efficient software with great support

02/11/2016

We've been conducting our surveys with MySurveyLab for many years now. What is worth to underline is the great support team that is always ready to help and effective. When it comes to create surveys, MSL has everything what you demand from that kind of tool.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Dorota Bachman

Advanced software useful & cheap

27/10/2016

Our company used mySurveyLab - really high quality. Software is easy, everything is clear. Many useful features. Customer support on the highest level.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Tomasz Wozniczka

Very nice software

27/10/2016

Really good software for beginners and bigger buisnesses wishing to hear their cusotmers.. Good pricing model. What i like most about it its still progres.

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Joanna Lewandowska

User friendly app, great support

17/06/2016

It's a very useful tool. This app is easy in use, the interface is user friendly and the support is very kind and helpful.

Pour

great user support, great multi-language surveys

Rating breakdown

Rapport qualité-prix
Facilité d'utilisation
Features
Support client

Time used: Less than 6 months

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Oui   Non
Read more
Agnieszka  Szewczyk-Biedrzycka

Excellent tool for marketing research

10/03/2015

It¿s a very cool software. It¿s neat and makes it possible for us to conduct interviews easily and quickly. Building a questionnaire is simple and once the answers are collected it generates comprehensible reports. Above all, mysurveylab.com makes it possible for us to reduce the cost and time spend on research projects. Also, it¿s very user-friendly. I most definitely recommend mysurveylab.com and encourage everyone to try it out.

Rating breakdown

Facilité d'utilisation
Support client
Source: Capterra
Helpful?   Oui   Non
Read more
Joanna Lewandowska

Utilisateur Vérifié

User friendly, great support

04/06/2016

mysurveylab.com customer support is outstanding. They answer is always quick and to the point. It is a real pleasure to work with them. The software itself is easy to use, and what is impotent for me it provides excellent multi-language survey features.

Pour

great user support, great multi-language surveys

Time used: Less than 6 months

Source: GetApp
Helpful?   Oui   Non

Réponse de 7 Points Ltd.


Many thanks. Our happy customers are real motivation for us.

Read more