Comparez Freshdesk avec des Applications Similaires

Avis sur Freshdesk

Freshdesk

Logiciel d'assistance à la clientèle
170 avis
Accéder au site

Aperçu

Plateformes

Web
iPhone
Android
Windows Phone

Utilisateurs types

Indépendants
Petites PME
Moyennes PME
Grands Comptes

Support

Phone support
Online support
Knowledge base
Video tutorials

Captures d'écran

Voir 8 de plus

Tarifs

À partir de

Free

Essai gratuit
Carte de crédit non requise
Freemium
Abonnement
Voir les tarifs

Avis

Avis global (requis)

170 avis utilisateurs

Facilité d'utilisation

Rapport qualité-prix

Support client

Dernier avis :

9 septembre 2016

Vendor responds to reviews?

Yes

Lire les avis

Users

By industry


By company size


By country


Statistics are based on 82 users from the GetApp community.

See more

Features

Base de connaissances
Chat
Email Notifications
Factures
Gamification
Intégration mail
Minuteur
Multi-Language
En savoir plus

Integrations

ActiveCampaign
Campaign Monitor
Constant Contact
Facebook
G Suite
Gmail
Google Analytics
Google Calendar
MailChimp
Microsoft Outlook
PayPal
QuickBooks
Salesforce Sales Cloud
Stripe
Twitter
Wordpress
Workato
Xero
Zapier
Zendesk
Total integrations 122
Voir tous

Security

Certifications

Payment Card Industry (PCI) Data Security Standards (DSS)
SOC 1/SSAE 16/ISAE 3402
SOC 2

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
En savoir plus

Alternatives

Avis sur Desk.com

Desk.com

Online Customer Support Software & Helpdesk Solution
111 avis
Avis sur SysAid

SysAid

Logiciel de support client et gestion IT
36 avis
Avis sur Freshservice ServiceDesk

Freshservice ServiceDesk

Centre de service IT conforme à l'ITIL
35 avis

Réseaux sociaux

   68 043

  18 123 


Avis sur Freshdesk

Freshdesk

Logiciel d'assistance à la clientèle
170 avis Accéder au site

Ajouter

Freshdesk vs Zendesk

Zendesk

Le support client rapide et efficace
457 avis
Freshdesk vs Freshservice ServiceDesk

Freshservice ServiceDesk

Centre de service IT conforme à l'ITIL
35 avis
Freshdesk vs Desk.com

Desk.com

Online Customer Support Software & Helpdesk Solution
111 avis
Freshdesk vs Help Scout

Help Scout

Web-based help desk designed for a great customer experience
70 avis
Freshdesk vs Kayako

Kayako

Unified Customer Service Platform
19 avis
Freshdesk vs osTicket

osTicket

Customer support ticket system
4 avis
Freshdesk vs Spiceworks

Spiceworks

Server monitoring software
97 avis
Freshdesk vs UserVoice

UserVoice

Customer engagement infrastructure for operational excellence
43 avis
Freshdesk vs HappyFox

HappyFox

Helpdesk, customer support software
38 avis
Freshdesk vs JIRA Service Desk

JIRA Service Desk

A beautifully simple service desk built on JIRA
46 avis
Freshdesk vs Zoho Desk

Zoho Desk

Industry's first context-aware Helpdesk Software
24 avis
Freshdesk vs JIRA Software

JIRA Software

Tickets, gestion de projet, service d'assistance
1 112 avis
Freshdesk vs Salesforce Sales Cloud

Salesforce Sales Cloud

L'application de CRM n° 1
3 374 avis
Freshdesk vs Groove

Groove

Simple Help Desk Software
15 avis
Freshdesk vs Intercom

Intercom

A fundamentally new way to communicate with your customers
62 avis
Freshdesk vs Samanage

Samanage

IT Service Desk & Asset Management Software
246 avis
Freshdesk vs Autotask

Autotask

IT Business Management Software Platform
9 avis
Freshdesk vs LiveAgent

LiveAgent

Great customer service starts with better help desk software
135 avis
Freshdesk vs Helpshift

Helpshift

Scalable customer care in your web & mobile apps
0 avis
Freshdesk vs SysAid

SysAid

Logiciel de support client et gestion IT
36 avis
Freshdesk vs ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

IT Help Desk software - Cloud and On-Premise
21 avis
Freshdesk vs TeamSupport.com

TeamSupport.com

B2B Customer Support Software
426 avis
Freshdesk vs Vision Helpdesk

Vision Helpdesk

Help Desk, Multi Company Desk and ITIL Service Desk Software
19 avis
Freshdesk vs Atera

Atera

All-in-One MSP Software for MSPs and IT Support Companies
53 avis
Freshdesk vs JitBit Help Desk

JitBit Help Desk

Helpdesk ticketing system software
11 avis
Freshdesk vs SupportBee

SupportBee

Customer support help desk software
2 avis
Freshdesk vs Helpdesk Pilot

Helpdesk Pilot

IT help desk management software
0 avis
Freshdesk vs ServiceNow

ServiceNow

Enterprise IT Service Cloud Solutions
10 avis
Freshdesk vs Tender Support

Tender Support

Customer support software
0 avis
Freshdesk vs Parature

Parature

Customer service software from Microsoft
4 avis
Freshdesk vs Podio

Podio

Logiciel de gestion de projet et clients
94 avis
Freshdesk vs Oracle Service Cloud

Oracle Service Cloud

Web, Social & Contact Center
1 avis
Freshdesk vs HP Service Anywhere

HP Service Anywhere

SaaS-enabled help desk solution
1 avis
Freshdesk vs NABD System

NABD System

Multi-channel Customer support & Help Desk software-FREE PLAN
29 avis
Freshdesk vs ePowerCenter

ePowerCenter

Cloud-based CRM software for contact center agents
0 avis
Freshdesk vs UseResponse

UseResponse

All-in-one customer support suite
17 avis
Freshdesk vs eSpace Contact Center

eSpace Contact Center

Multi-channel communications and telephony platform
0 avis
Freshdesk vs ServiceWise

ServiceWise

Web based help desk management software
1 avis
Freshdesk vs AJ Helpdesk

AJ Helpdesk

For Smarter E-Support
1 avis
Freshdesk vs eStreamDesk Helpdesk

eStreamDesk Helpdesk

Online helpdesk & knowledge base simplified
0 avis
Freshdesk vs Salesforce Service Cloud

Salesforce Service Cloud

Offrez un service client d'excellence
36 avis
Freshdesk vs Mojo Helpdesk

Mojo Helpdesk

Centralize, assign, and track helpdesk requests with our ticket tracking app.
25 avis
Freshdesk vs WSS Knowledge

WSS Knowledge

Documentation and knowledge base creation
1 avis
Freshdesk vs Symphony SUMMIT

Symphony SUMMIT

The Intelligent ITSM Platform for Smart Organizations
2 avis
Freshdesk vs Vorex PSA

Vorex PSA

Service Desk
13 avis
Freshdesk vs DeskPRO

DeskPRO

The helpdesk software for everyone
3 avis
Freshdesk vs CustomerWise

CustomerWise

Customer support and business process management
0 avis
Freshdesk vs AzureDesk

AzureDesk

Logiciel de Help Desk
7 avis
Freshdesk vs Brand Embassy

Brand Embassy

Social Customer Service Software
0 avis
Freshdesk vs Adxstudio Portals

Adxstudio Portals

Microsoft Dynamics CRM-integrated web portals
2 avis
Freshdesk vs C2 ATOM

C2 ATOM

Solution intégrée de gestion de services d'affaires (BSM)
4 avis
Freshdesk vs KronoDesk

KronoDesk

Take Your Customer Support to the Next Level
3 avis
Freshdesk vs Oxygen Help Desk

Oxygen Help Desk

The all in one Service Desk Software to Manage your Business Processes
3 avis
Freshdesk vs nanoRep

nanoRep

Digital customer assistant solution
3 avis
Freshdesk vs KANA Express

KANA Express

Scalable and affordable omni-channel customer service software for midsize businesses in the cloud
2 avis
Freshdesk vs viCloning

viCloning

Intelligent Virtual Agent + Live Chat
2 avis
Freshdesk vs Cayzu Help Desk

Cayzu Help Desk

Cayzu. Simple. Affordable. Help Desk Solution.
12 avis
Freshdesk vs Re:amaze

Re:amaze

Helpdesk for sites and apps simplified.
0 avis
Freshdesk vs Casengo

Casengo

Customer Support Software for Live Chat, Email and Twitter
12 avis
Freshdesk vs AffinityLive Service

AffinityLive Service

When Customers Need Service, Not Just Help
2 avis
Freshdesk vs Sellsy Helpdesk

Sellsy Helpdesk

Solution helpdesk et support client en ligne
26 avis
Freshdesk vs Vivantio Pro

Vivantio Pro

Flexible, Trusted, Reliable Service Desk Software
67 avis
Freshdesk vs ClickDesk

ClickDesk

Turn your website visitors to happy customers :)
4 avis
Freshdesk vs SmartSupport

SmartSupport

Internal & external knowledge base and forum management platform
12 avis
Freshdesk vs iHelpDesk

iHelpDesk

Cloud-based help desk service
2 avis
Freshdesk vs iuvoDesk

iuvoDesk

Help Desk and Social Customer Service
1 avis
Freshdesk vs Apptivo CRM

Apptivo CRM

Get a 360 degree view of your customers
113 avis
Freshdesk vs HelpOnClick Live Chat Software

HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs
1 avis
Freshdesk vs VisionProject

VisionProject

Projects, Portfolio, Documents, Reports and More
1 avis
Freshdesk vs NeuQs Free Helpdesk

NeuQs Free Helpdesk

Web-based help desk and support application
0 avis